Manually Adding Directory Entries for MS Teams Only Users

Last Updated : Oct 19, 2023 |
MS Teams only users do not exist in the IP Office configuration. However, you can add their details to the IP Office system directory. This allows IP Office users to select and call MS Teams only users from the directory.
Prolog information
  1. Using IP Office Web Manager, access the IP Office system configuration.
  2. Select System SettingsDirectory.
  3. Select Add Directory Entry.
  4. For the Name, enter the user's name followed by a space and MST. For example: Diego Siciliani MST
  5. For the Number, use one of the following formats (for more information, see Telephone and Extension Numbers):
    ADDITIONAL INFORMATION:
    Number
    IP Office Format
    Extension and DDI Number
    441632768402-402 [a], [b]
    Telephone Number Only
    441632768402
    Extension Number Only
    +402
    1. A dash is a delimiter signifying that the following number is an extension number.
    2. Dialing either number matches the directory entry.
  6. Click Save.