Deploying MS Teams Direct Routing with IP Office

IP Office and MS Teams Components

Last Updated : Oct 11, 2023 |

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Key components for MS Teams and IP Office integration are:

Component	Description
MS Teams	MS Teams licensed through Microsoft. IP Office does not support integration with the free version of MS Teams.
IP Office	IP Office R11.1 FP2 and higher.
Direct Routing	MS Teams Direct routing using an ASBCE R10.1 plus Hotfix 1. Scenarios covered include calls by MS Teams only users, IP Office only users, and users who are simultaneous MS Teams+IP Office users. Use these notes in conjunction with the Microsoft documentation. Refer to https://docs.microsoft.com/en-us/microsoftteams/direct-routing-landing-page.
Azure Active Directory Synchronization	MS Teams uses Azure Active Directory to store MS Teams user information. IP Office R11.1 FP2 supports integration with Azure Active Directory to perform a range of actions: Automatically add Azure Active Directory user names and numbers to the IP Office system directory. Automatically create, update and delete IP Office users matching users in the Azure Active Directory. Automatically assign a voice routing policy to MS Teams users.
Direct Routing	Direct routing is an alternation method of integrating MS Teams and IP Office. For details, refer to the separate Deploying MS Teams Direct Routing with IP Office manual.

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