If EM is using the primary System Manager and the primary is unavailable you can use this procedure to switch EM to use the secondary System Manager.
Gain access to the Element Manager that is configured to manage the Primary node of the Avaya Aura® MS cluster by using the following emergency login URL:
ADDITIONAL INFORMATION:
https://<AvayaMS_FQDN>:8443/emlogin
Navigate to Security System Manager Advanced Settings and ensure the following is configured.
ADDITIONAL INFORMATION:
Specify the Secondary System Manager FQDN in the Fully qualified domain name (FQDN) of Secondary System Manager server field.
Specify the Secondary System Manager port in the Secondary System Manager server port field.
Ensure the field Use Secondary System Manager server field is checked.
Click Save.
To apply the change on each node of the cluster, access a Linux shell for each media server in the cluster and restart EM using the command: