Starting and stopping the media server

Last Updated : Nov 22, 2024 |
Prolog information
Use this procedure to Start, Stop, or Restart Avaya Aura® MS by using EM. The Start, Stop, and Restart actions for Avaya Aura® MS operate as follows:
Action
Description
Start
Starts all the necessary software processes to enable media server functionality. Ensure that Avaya Aura® MS is set to Stopped before using this function.
Stop
Ends all software processes that enable media server functionality and take the element out of service. Ensure that Avaya Aura® MS is set to Started before using this function.
Restart
Restarts Avaya Aura® MS, which is the same as stopping the media server and then starting the media server again. Ensure that Avaya Aura® MS is set to Started before using this function. The Service Status of Avaya Aura® MS must be set to Started before you can restart Avaya Aura® MS. Restarting Avaya Aura® MS is the same as stopping the media server and then starting the media server again.
Before you begin
Avaya recommends that you set the Operational State of Avaya Aura® MS to Pending Lock and then Lock before stopping or restarting a server with active sessions. This reduces the number of user sessions impacted by stopping the media server. For details, see Setting the operational state
  1. Navigate to EMSystem StatusElement Status.
  2. Depending upon the current and the required state, click Start, Stop, or Restart.
  3. Click Confirm.
    ADDITIONAL INFORMATION:
    After a few seconds, the system updates the status fields and activates or deactivates the buttons based on the new state of the media server.