Enabling Debug Tracing

Last Updated : Sep 19, 2019 |
Prolog information
Debug logging provides advanced system trace and debug logs required by support engineers to troubleshoot your system.
Use this procedure to enable debug logging as instructed by Avaya support engineers before using the log capture tool:
  1. Navigate to EMSystem ConfigurationDebug TracingGeneral Settings.
  2. Select Enabled from the Debug Logging drop-down menu.
  3. If instructed by Avaya support engineers, change Trace File History.
    ADDITIONAL INFORMATION:
    Trace File History defines the number of rotating trace files that the system keeps before discarding the oldest file. By increasing this value, you can collect more data, but more disk space is consumed.
  4. If instructed by Avaya support engineers, change Trace File Size.
    ADDITIONAL INFORMATION:
    Trace File Size defines the size of the trace files. By increasing this value, you can collect more data, but more disk space is consumed.
  5. Click Save.