Users do not hear streaming SHOUTCast audio

Last Updated : Mar 17, 2016 |
Prolog information
Users do not hear audio form the configured SHOUTCast source or you see the following alarm:
Alarm ID 361: There is a problem communicating with the SHOUTCast providers.
The possible causes for the problem are:
  • Improper configuration.
  • The configured SHOUTCast URL is unavailable or unreachable.
  • The RSS document is incorrectly formatted.
  • The audio provided by the configured SHOUTCast URL is not in MP3 or WAV audio format.