The Log Capture tool collects advanced system traces and debug logs that are required by support engineers to troubleshoot the system.
Before you begin
Ensure that you enable debug logging so that you can capture the traces during the interval when a problem is observed on the system.
Open a Linux® shell on Avaya Aura® MS.
From the command-line, run the Log Capture tool by using one of the following commands as instructed by Avaya support engineers:
ADDITIONAL INFORMATION:
logcapture
logcapture -t
The system gathers all the log files together in the form of a zip file. When the -t option is included the zip file also includes the advanced system debugging traces.
