Proposed solution

Last Updated : Mar 17, 2016 |
Prolog information
Check the RSS configuration:
  • Ensure that the RSS URL and channel key are correct.
  • Adjust the continuous streaming source volume level on the media server.
  • Ensure that the audio files specified in the RSS document are in either MP3 or wav audio format.
  • Ensure the RSS URL is reachable from the media server by attempting to resolve the URL from the media server. To do this, you can use wget or cURL with the configured RSS URL.
The following is a successful wget example:
wget http://xyz.com/audio/rss/feed.xml
--2014-01-06 18:39:24--  http://xyz.com/audio/rss/feed.xml
Resolving webproxy.avaya.com... 8.28.150.65
Connecting to webproxy.avaya.com|8.28.150.65|:80... connected.
Proxy request sent, awaiting response... 200 OK
Length: 1025790 (1002K) [text/xml]
Saving to: `feed.xml'
2014-01-06 18:39:27 (2.85 MB/s) - `feed.xml' saved [1025790/1025790]
The following is a successful cURL example:
curl http://xyz.com/audio/rss/feed.xml
<?xml version= "1.0" encoding= "UTF-8" ?>
<rss xmlns:itunes= "http://www.itunes.com/DTDs/Podcast-1.0.dtd" 
version="2.0">
<channel>
...
<channel>
</rss>