You cannot gain access to EM when using Avaya Aura® System Manager for authentication and authorization.
A possible cause is that the FQDNs (Fully Qualified Domain Names) of System Manager and Avaya Aura® MS cannot be resolved from your computer.
Proposed Solution 1
Ensure that the FQDNs of System Manager and Avaya Aura® MS can be resolved through either DNS or the local hosts file.
Proposed Solution 2
If the FQDNs cannot be resolved using DNS or the local hosts file, then use the Avaya Aura® MS IP address to access the following specific URL for EM emergency login: