With this feature, POM exports the contacts to a text file such as a .csv file. Users have a choice to select the attributes to export and also have an option to specify a delimiter of their choice. The file can then be downloaded from the web browser.
Users also have a choice to export from a different database which is of the same version, type as the database to which POM is currently connected, and also has the same schema.
To export contacts, the user must have the Export Contacts role.
For information about the procedure on how to export contacts, refer the following topics in the Administering Avaya Proactive Outreach Manager guide
