POM uses the dialing rule feature to convert a standard phone number to a dial-format number before dialing. The dialing rule takes a phone number and a country code as input. Based on the country code, POM applies the dialing rules to the phone number when making a call.

When you specify a dialing rule, you can specify a prefix and a strip for a phone number. Strip is the number of digits to remove from the standard phone number before applying a prefix. Prefix is the number and type of characters to put in front of the standard phone number. For example, you can use # or * as a prefix.

A default dialing rule consists of an empty area code and phone starting digits. You can have one default dialing rule for a country.

You can specify multiple dialing rules for a country. The dialing rules are distinguished by the number of digits to strip and digits to prefix. You must have a unique combination of the number of digits to strip and digits to prefix for a specific country.

For more examples of dialing rules, see Administering Avaya Proactive Outreach Manager.