72 Hours Nuisance rule

Last Updated : Oct 28, 2025 |

Scenario

The following table provides the details of the contact and multiple phones associated with each contact:

Contact

Phone 1

Phone 2

Phone 3

X

1111

2222

3333

Y

1111

2222

4444

Z

1111

8888

7777

Common address restriction

If there is a nuisance call on 2222 of contact X, then the 72Hours NUISANCE rule restricts any repeat calls. The following table explains the detail status of repeat calls restriction for each phone number of each contact:

Contact

Phone Number

Restricted

X

1111, 2222 and 3333

Yes

Y

1111 and 2222

Yes

Y

4444

No

Z

1111

Yes

Z

7777 and 8888

No

Nuisance call window extensions

If there is a nuisance call on 2222 of contact X on April 1, 2017 at 10:20:00 and a nuisance call on 4444 of contact Y on April 1, 2017 at 14:20:00, then the 72Hours NUISANCE rule restricts any repeat calls. The following table explains the detail status of repeat calls restriction for each phone number of each contact:

Contact

Phone Number

Restricted

X

3333

Yes till 4th April 2017 10:20:00.

X

1111 and 2222

Yes till 4th April 2017 14:20:00