Enhanced Health Monitor that displays adherence to POM System Limits

Last Updated : Jun 25, 2024 |

POM Health Monitor page now displays the POM System Limits tab.

The POM System Limits tab displays the supported limits for:

  • Total number of Contacts per contact list

  • Total number of Contacts per campaign

  • Total number of Callbacks per campaign

  • Total number of Contacts in the POM database

  • Total number of records in the Contact Attempts History table

  • Total number of callbacks in the POM database

POM System Limits page also displays system adherence to the supported limits for the above mentioned categories.

For more information about POM System Limits, refer the topic POM Health Monitor page field descriptions in the Administering Avaya Proactive Outreach Manager guide

The POM System Limits tab displays the supported limits for:

  • The total number of campaigns that exceeds the supported system limit for callbacks.

  • The total number of campaigns that exceeds the threshold percentage for callbacks.

  • The total number of callbacks in the POM database that exceeds the supported system limit.

  • The total number of callbacks in the POM database that exceeds the threshold percentage.

  • The total number of organizations that exceeds the supported system limit for callbacks.

  • The total number of organizations that exceeds the threshold percentage for callbacks.