This event is related to the endpoint processing function in the Registration component in Session Manager. This event means that the system experienced a problem or failure while processing the resolution of a SIP domain for an endpoint. A warning event is logged after four failures occur within five minutes. The event is automatically cleared when such events stop.

This event can occur if a user is attempting to register to a Session Manager which does not have the user marked as a local user. A local user in this context refers to one having the Session Manager as either the Primary and Secondary Session Manager on the Communication Profile section of the Manage Users administration screen.

The problem may be related to a Replication failure on one of the Session Managers, or to the Personal Profile Management download to the endpoint itself. If the problem persists or reoccurs, contact Avaya Technical Support.

If the problem persists or reoccurs, call Avaya Technical Support.