The System Manager web interface provides the following operations for alarms:

• Viewing alarms

  Note:

  Session Manager clears alarms automatically when the alarm condition has been resolved or not seen for a certain time.

• Changing alarm status

• Exporting alarms to a comma separated values (csv) file

• Configuring alarm throttling

Alarms are classified by their effect on system operation and identify the system component that generates the alarm.

Session Manager and Branch Session Manager send alarms through SNMP traps directly to the Secure Access Link (SAL) gateway. The SAL gateway then forwards the alarms to the Avaya Data Center (ADC) for processing and resolution. Session Manager can send alarms to up to ten (10) Network Management System (NMS) destinations. One of the destinations must be the SAL gateway.

The condition that one of the destinations must be the SAL gateway does not apply to Session Manager systems supported by others instead of Avaya Services.

Alarm throttling is a mechanism to reduce the frequency of alarm generation for the same events in a specified interval of time. You can configure alarm throttling and reduce the occurrence of alarm flooding events.

For information about the SNMP capabilities of the Session Manager server, see Avaya Aura™ Session Manager R6.1 – SNMP Agent Whitepaper on the Avaya support website.

For information regarding SNMP support, see SNMP support for Session Manager.