Perform the following troubleshooting steps if the replica group state is not Synchronized, Queued for Repair, or Repairing, or if the replica group is stuck in the Starting state.
Procedure
On the home page of the System Manager Web Console, under Services, select Replication.
Select the appropriate Replica Group for the Session Manager server.
Click View Replica Nodes.
Verify that the Enrollment password has not expired.
Enter initTM. The command should complete within 5 minutes. If it does not complete within that time, continue with the next step.
Verify that the system date and time on the Session Manager server is in sync with the system date and time on the System Manager virtual machine. Trust certificate initialization can fail if the clocks differ by more than a few seconds.
Enter SMnetSetup.
Verify that all information is correct.
Verify the Enrollment password is correct on the System Manager Security screen.
Re-enter the Enrollment password.
On System Manager, verify the Session Manager is now synchronized.
