Using the CLI to shut down or reboot the server

Last Updated : Nov 26, 2021 |

If you experience problems accessing System Manager, use the CLI to shut down or reboot that particular Session Manager using the following procedure:

Procedure

  1. Log in to the Session Manager using the customer login.
  2. Enter one of the following commands:

    • shutdownSM (to shut down the server)

    • rebootSM (to reboot the server)

  3. If Session Manager is shut down, the confirmation screen warns that onsite personnel must restart the system.
    Warning:

    If encryption is enabled, it may be necessary to enter the encryption passphrase from the VMware console.