You can view the ppm.log file to debug issues related to configuration, including missing buttons, dial plan issues, and problems relating to adding, updating, or deleting endpoint contacts.

The log files are located in the /var/log/Avaya/jboss/SessionManager directory.

Enter sm ppmlogon to enable PPM logging.

Enter sm ppmlogoff to disable PPM logging.

You can view PPM logs under /var/log/Avaya/trace/ppm.log if it is enabled in TraceSM command