Automatic Alarm Clearing

Last Updated : Jul 29, 2015 |

Session Manager clears alarms automatically when possible.

Session Manager clears an alarm when:

  • The alarm condition has been resolved. For example, an alarm is generated when the Security Module periodic test fails. Session Manager automatically clears the alarm when the test passes.

  • The alarm condition is not seen for a certain amount of time.

Session Manager does not clear an alarm if:

  • Avaya Technical Services must be involved in correcting the issue.

  • The alarm is generated for log event. For example, an alarm indicating a failure event.

  • Session Manager cannot determine if the alarm condition has been resolved.

When Session Manager does not automatically clear the alarm, the customer or Avaya Technical Services must manually clear the alarm.

The Alarm Event ID table in the Alarm and Log Event IDs chapter indicates how each alarm is cleared, either automatically or manually. The clear event ID column shows the event ID, if the alarm is cleared automatically.