Answering incoming calls

Last Updated : Mar 14, 2019 |
Prolog information
Metadata
Keywords:
When an incoming call is received, the Call panel is outlined in red and displays information about the caller. If a script file is associated with the incoming number, the script is shown in the right call panel.
SoftConsole Call Details screenshot
  1. To answer a call, do one of the following:
    • Press Enter.
    • Click .
    • Click ActionsAnswer.
    • Pick up the handset if using your telephone.
    • Double-click in the Call panel.
    STEP RESULT:
    When a call is answered, the caller information is outlined in green.
  2. If a script is showing, to remove it, click Close Script or press Enter again.
Related links
Handling Calls