Recording calls

Last Updated : Jun 11, 2019 |
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You can record a complete call or part of a call.
  • Recording is only supported on system with Voicemail Pro installed.
  • Recording pause when a call is put on hold or parked. When you connect to the call again the recording resumes.
  • When you record conference calls, the recording continues when callers are added to the conference.
  1. To record a call, do one of the following:
    • Click .
    • Click ActionsRecord call.
    • Press F5.
    STEP RESULT:
    By default, the conversation is recorded into the user’s voice mailbox.
  2. To finish the recording, repeat any of the steps above.
Related links
Handling Calls