Making unsupervised transfers

Last Updated : Mar 09, 2022 |
An unsupervised transfer is one where you transfer the call without speaking to the transfer destination or wait to see if they answer.
Prolog information
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Keywords:
  1. Use one of the following methods for transferring a call:
    • Press F2. Select the transfer destination and click Dial (Alt+D).
    • Click ActionsTransfer Call. Select the transfer destination and click Dial (Alt+D).
    • Drag and drop the call onto the extension within the directory panel.
    • Drag and drop the call onto the required BLF.