Creating an attribute qualification prompt

上次更新时间 : Nov 27, 2024 |

About this task

You can use the attribute qualification prompt to set a prompt on a specific attribute form. For example, if your report contains the attribute Channel, you can create an attribute qualification prompt to choose attribute elements from the Channel attribute, such as message and chat.

Note:

This prompt is more restrictive than the hierarchy qualification prompt because the user has fewer attribute elements to select answers.

Procedure

  1. Log in to Analytics for Avaya Experience Platform™ Public Cloud.
  2. Click Historical Reporting.
  3. Click Create  > New Prompt > Attribute Qualification Prompt.
  4. On the Definition tab, select one of the following:

    • Choose an attribute: To choose an attribute from the list, click Select Attribute, choose the attribute, and click OK.

    • Use a predefined list of attributes: To add the required attributes to a predefined list, click Add, move the required attributes from the available list to the selected list, and click OK.

    • Use the result of a search object: To use the search object results to choose the attributes, click Select Search.

  5. On the General tab, do the following:
    1. In the Title field, type the title.
    2. In the Instructions field, type the instructions for the attribute qualification.
    3. If the user input is mandatory, select the Prompt answer required check box.
    4. To define the minimum number of qualifications, select the Minimum number of qualifications check box and type the minimum number.
    5. To define the maximum number of qualifications, select the Maximum number of qualifications check box and type the maximum number.
  6. On the Style tab, select the required style specifications.
  7. On the Qualification tab, select the required expressions and conditions.
  8. Click the Save icon.
  9. In the Name field, type a name for the prompt.
  10. In the Description field, type the description for the prompt.
  11. Navigate to the appropriate location, and click OK.