Change history

上次更新时间 : Feb 20, 2025 |


Issue	Date	Summary of changes
51	February 28, 2025	Added note about withdrawal of X (Twitter) messaging integration support at: Contact Detail Summary Contact Detail Summary
50	January 22, 2025	Metadata updates for Doc Center.
49	September 11, 2024	Added information about reasons for seeing "unknown" in historical reports at Agent Configuration.
49	September 11, 2024	Added information on the display of multi-segment interactions in CDR records at: Contact Detail Summary Contact Detail Summary
48	July 26, 2024	Updated measure definitions under dossiers based on verification against the new data dictionary.
48	July 26, 2024	Added the link of the new data dictionary to topics under Historical reports summary.
47	June 28, 2024	Added information about the dynamic date filter for scheduled reports at Creating a dynamic date filter for scheduled reports.
47	June 28, 2024	Added information about new In-Focus measures at: Agent Performance By Channel Queue Performance By Channel

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