Callable service gets the 404 error while trying to add a participant to a one-party call

Last Updated : Jun 14, 2017 |
Prolog information

Condition

A callable service gets the 404 error when sends an INVITE to Session Manager to add a participant to a one-party call. The callable service get this error because it sends the original Request URI in the INVITE.
The callable service number might be associated with a Session Manager application sequence.

Solution

  1. Associate the callable service number with a route pattern.
    ADDITIONAL INFORMATION:
    The callable service number must be associated with a route pattern even if the service profile is configured with both Call Intercept and Call Services features.