The license file has insufficient capacity. The debug.log file displays the following error message: VALUE_CE_SERVER license acquired failed, so <Avaya Breeze_NAME> has gone to ERROR MODE due to insufficient license.
Cause
Your license file supports fewer Avaya Breeze® platform servers than what you have installed.
Solution
In System Manager, click Services Licenses.
In the left navigation pane, click Collaboration EnvironmentView License Capacity.
Check the value in the VALUE_CE_SERVER field.
Click Elements Avaya Breeze.
On the Server Administration page, check the number of servers that are administered.
ADDITIONAL INFORMATION:
The value in the VALUE_CE_SERVER field must be greater than or equal to the number of Avaya Breeze® platform servers administered.
If the license quantity is less than the number of Avaya Breeze® platform servers, you must either increase the license capacity, or you must delete the Avaya Breeze® platform servers above the license limit.
Note:
It is not mandatory to delete the Avaya Breeze® platform server with the license error. For example, if you have a license for one Avaya Breeze® platform server, and you have two servers administered, one of the Avaya Breeze® platform servers has the license error. You can delete either of the servers. The remaining Avaya Breeze® platform server gets the single server license and the license capacity error is cleared.
To purchase additional Avaya Breeze® platform licenses, contact an Avaya sales representative or an authorized Avaya reseller.
