Troubleshooting Cluster Database maintenance test failures

Last Updated : Apr 26, 2023 |

Prolog information

Metadata

Keywords:

Condition

The maintenance test for Cluster Database reports a node failure even though the status of the node is Green.

Log in to the Avaya Breeze® platform instance as an administrator.
Do the following to verify the connectivity to the host:
1. Ping virtualHaDbMaster from all the nodes in the cluster.
2. Ping EdpHaDbMaster from all the nodes in the cluster.
3. Correct all network connectivity issues.
ADDITIONAL INFORMATION:
The DNAT address of virtualHaDbMaster is 192.11.13.200. If virtualHaDbMaster or EdpHaDbMaster is unknown to the host, contact Avaya Support: https://support.avaya.com
Check the /var/log/Avaya/sm/clusterdb.log on all the nodes for errors.
ADDITIONAL INFORMATION:
The /var/log/Avaya/sm/clusterdb.log contains periodic records of the cluster database process status. Records in the log have the following format:
Oct 3 09:21:04 dr-dvit-cf1-mgmt root: CLUSTERDB: slave up 0 na ready 0

Send Feedback