Snap-in license file has expired

Last Updated : Apr 30, 2018 |
Prolog information

Condition

The snap-in license file has expired. The debug.log file displays the following error message: The FEAT_XXX_EXPIRATION snap-in license feature has expired. The licensed snap-in XXX has gone to the ERROR MODE.

Cause

You must install another license file.

Solution

  1. In System Manager, click Services Licenses.
  2. In the left navigation pane, click Products<Snap-in license name>.
  3. Check the expiration date of the license file on this page.
  4. If the license file has expired, install a new license file.
    ADDITIONAL INFORMATION:
    To purchase a new license file, contact an Avaya sales representative or an authorized Avaya reseller.