The snap-in license file has expired. The debug.log file displays the following error message: The FEAT_XXX_EXPIRATION snap-in license feature has expired. The licensed snap-in XXX has gone to the ERROR MODE.
Cause
You must install another license file.
Solution
In System Manager, click Services Licenses.
In the left navigation pane, click Products<Snap-in license name>.
Check the expiration date of the license file on this page.
If the license file has expired, install a new license file.
ADDITIONAL INFORMATION:
To purchase a new license file, contact an Avaya sales representative or an authorized Avaya reseller.