Cluster administration field descriptions

Last Updated : Apr 21, 2023 |
Prolog information
Use this page to:
  • Access information about the status of the Avaya Breeze® platform clusters.
  • Add or edit an Avaya Breeze® platform cluster.
  • Change the status of the Avaya Breeze® platform cluster.
  • Assign trust and identity certificates to the Avaya Breeze® platform servers assigned to the cluster.
  • Manage cluster database backup and restore operations.
The Cluster Administration page displays failures using the Error icon.
On the Cluster Administration page, click Show to view the details of the Avaya Breeze® platform instances assigned to the cluster. Click Hide to view only the details of the Avaya Breeze® platform cluster.
Name
Description
Troubleshooting procedure
Details
The details of the cluster. You can view the Avaya Breeze® platform instances and services assigned to the cluster.
Cluster Name
The unique name of the cluster.
Cluster Group
The cluster group number that you assign to the cluster. You can enter a value from 1 to 10.
This optional field is used only to configure attributes for multiple snap-ins.
Cluster IP
The IP address of the cluster. The Cluster IP value is applicable only for HTTP/HTTPS.
If the Avaya Breeze® platform instance does not match the IP address of the configured management interface, then see Avaya Breeze platform instance resolution failure.
To update Avaya Breeze® platform configuration using CEnetSetup, see Updating the Avaya Breeze platform configuration using CEnetSetup.
Cluster FQDN
The unique FQDN that you assign to the cluster.
Cluster Profile
The type of cluster that you want to choose. The options are:
  • Context Store
  • Core Platform
  • Engagement Assistant Speech
  • General Purpose
  • General Purpose Large
  • Work Assignment
  • Customer Engagement
Cluster State
The state of the cluster. The options are:
  • Accepting state: The cluster can serve service requests.
  • Denying state: The cluster cannot serve services or calls.
If the number of accepting nodes is lesser than the total number of nodes available in the cluster, then see Troubleshooting when accepting nodes are lesser than the total number of nodes in a cluster.
Alarms
The number of alarms for the cluster. This value is displayed in the following format: <critical + major alarm count>/<minor alarm count>/<warning alarm count>.
For Avaya Breeze® platform alarm descriptions, see Avaya Breeze platform alarm descriptions.
Activity
The sum of active Call, HTTP, and other custom-defined sessions of all the snap-ins installed on the Avaya Breeze® platform servers in the cluster.
Cluster Database
The High Availability status between the active Avaya Breeze® platform server and the standby Avaya Breeze® platform server in a cluster.
  • A green background indicates that the connection between the active and the standby servers is up.
  • A yellow background indicates that the standby server is getting ready to take over if the need arises.
  • A red background indicates that the connection between the active and the standby server is down.
  • No background color and the Disabled value indicates that the cluster database is disabled.
The Cluster Database displays:
  • The number of active components and the disk consumption in the following format: <number of active connections>/<disk consumption>.
  • - - - - if the server does not report the disk consumption.
  • Disabled if the cluster database is disabled.
For troubleshooting database connection issues, see Troubleshooting database connection errors.
Data Replication
The aggregated data replication status between all Avaya Breeze® platform servers in a cluster and System Manager. The options are:
  • Green checkmark indicates that the replication is successful.
  • Error indicates that one or more nodes have failed replication.
For troubleshooting database connection issues, see Data Replication Service synchronization failure.
Service Install Status
The aggregated service installation status of all the Avaya Breeze® platform servers in a cluster. The options are:
  • Green checkmark indicates that all snap-ins are installed.
  • Exclamationindicates that the snap-in is either queued for installation or for downloading to Avaya Breeze® platform.
    If downloading to Avaya Breeze® platform fails, the column displays a red cross with the Transfer has failed message.
  • Error indicates that one or more snap-ins have failed to initialize, run, or deploy.
Tests Pass
The aggregated maintenance test result for all Avaya Breeze® platform servers in the cluster. Green checkmark indicates that all Avaya Breeze® platform servers in the cluster have passed the maintenance tests.
For more information, see Maintenance tests.
Data Grid Status
The aggregate status of the data grid in the cluster. The options are:
  • Green checkmark indicates that the data grid status is up.
  • Exclamation indicates that the status of one or more servers in the cluster is down.
  • Error indicates that the data grid status is down.
For troubleshooting connection problems with the Avaya Breeze® platform instances, see Management Instance check failed.
Overload Status
The overload status of the Avaya Breeze® platform cluster. The options are:
  • Green checkmark indicates that none of the servers in the cluster are in the overloaded state.
  • Error indicates that one or more servers are in the overloaded state.
For troubleshooting when an Avaya Breeze® platform instance is in overload, see Avaya Breeze platform in overload.
Last Reboot Status
The status of the last cluster restart operation.
Service URL
The list of cut-through URLs for the services installed on the Avaya Breeze® platform cluster. If you have administered the cluster IP, that IP is used as the host for the URL. If not, one of the Avaya Breeze® platform server IP is used as the host for the URL.

Server details

On the Cluster Administration page, click Show for a cluster to view the details of each server in the cluster.
Name
Description
Server Name
The name of the Avaya Breeze® platform server.
Security Module
The status of the security module for the server.
Server Version
The version of the Avaya Breeze® platform server.
Server State
Indicates whether the server is in the accepting or the denying state.
Alarms
The number of alarms for the server. This value is displayed in the following format: <critical + major alarm count>/<minor alarm count>/<warning alarm count>.
Activity
The sum of active Call, HTTP, and other custom-defined sessions of all the snap-ins installed on the Avaya Breeze® platform server.
Cluster Database
The state of the server in a High Availability database setup. This column is highlighted in:
  • Green when the active server, standby server, and the idle server are ready.
  • Yellow when the standby server is preparing.
  • Red when the active server and the standby server fail.
  • No background color and displays --- when cluster database is disabled.
Cluster Database Connection
The status of the connection between the active server and the standby server in a high availability database scenario.
  • Green checkmark indicates that the connection between the active and the standby servers is up.
  • Exclamation indicates that the standby server is getting ready to take over if the active server goes down.
  • Error indicates that the connection between the active and standby servers is down.
  • No background color with the value --- indicates that the cluster database is disabled.
Data Replication
The status of data replication between the Avaya Breeze® platform server and System Manager.
  • Green checkmark indicates that the replication is successful.
  • Error indicates that the replication failed.
Service Install Status
The service install status for the Avaya Breeze® platform server.
  • Green checkmark indicates that all the snap-ins are installed.
  • Excalamtion indicates that the snap-in downloading to Avaya Breeze® platform is in progress.
    If downloading fails, the column displays the Error with the Transfer has failed message.
  • Error indicates that one or more snap-ins failed to initialize, run, or deploy.
Tests Pass
The maintenance test result for the Avaya Breeze® platform server.
Data Grid Status
The data grid status of the Avaya Breeze® platform server. The status of the server is either Up or Down for the server.
Overload Status
The overload status of the Avaya Breeze® platform server:
  • Green checkmark indicates that the server is not overloaded.
  • Error indicates that the server is in an overloaded state.