traceMessage does not display the IP address of Avaya Breeze® platform

Last Updated : Jul 02, 2018 |
Prolog information

Condition

traceMessage displays the /etc/profile.d/proxy.s file path instead of the IP address or FQDN of Avaya Breeze® platform.

Cause

The HTTP proxy exclusion list contains multiple values in HTTP_PROXY_EXCLUSION separated by the OR symbol (|). The symbol (|) that represents the OR symbol also represents the command line pipe symbol, so traceMessage does not display the IP address or FQDN of Avaya Breeze® platform.
You must manually edit the proxy.sh file at /etc/profile.d/ and add double quotation marks (“ “) around the value of HTTP_PROXY_EXCLUSION to correct the error.

Solution

  1. Using PuTTY, start an SSH session with Avaya Breeze® platform.
    ADDITIONAL INFORMATION:
    Log in using your customer account credentials.
  2. Using vi Editor, open the proxy.sh file at /etc/profile.d/.
  3. Add double quotation marks (“ “) around the value of HTTP_PROXY_EXCLUSION.
  4. Save the changes in the file.