Solution

1. Establish an SSH session with the Avaya Breeze® platform server.
2. If the maintenance test fails after installing or upgrading the Avaya Breeze® platform server, verify the AvayaNetSetup logs for configuration-related errors.
   ADDITIONAL INFORMATION:

   The AvayaNetSetup logs are located at:

   • Configuration information: /var/log/Avaya/SMnetSetup.log
   • Installation summary: /var/log/Avaya/install-summary.log
   • Upgrade summary: /var/log/Avaya/asm-install.log
3. Verify the status of the WebSphere and Secmod applications using the following command: statapp
4. If the status of the WebSphere or Secmod application is DOWN, start the service using the following command: restart <app name>
5. Check if PfA and the platformApp are deployed using the following command: deploy_service -cb.
   STEP RESULT:

   Avaya Breeze® platform displays the activity count of the services in the following format:

   0 0 0 pfa
0 0 0 platformApp
6. If the troubleshooting steps fail to solve the problem, perform the configuration update procedure without changing the values using the following command: AvayaNetSetup
7. If performing the configuration update procedure fails to resolve the problem, download the ISO and run the following command: upgradeCE <iso-file>