Feature and application configuration

Last Updated : Aug 28, 2026 |
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You can configure basic and advanced telephony features for the phone users. The features can be configured locally or on the telephony feature server. In addition, the phone provides applications that you can configure for the users.
The features that are currently configured are listed in the Feature screen on the phone. The applications that are currently configured are listed in the Applications screen. You must configure the related parameters to activate these feature for users.
The following tables list the applications and features, their description, and the corresponding topics.
Application name
Description
Reference
Calendar
To access Microsoft® Exchange Server calendar.
Calendar
Contacts
To manage the Contacts list.
Contacts
Recents
To manage the call history.
Recents
Feature name
Description
Reference
Active call shortcut keys
To use Busy Lamp Fields, Autodial, or Contacts keys as shortcuts to perform a specific action during an active call.
Active call shortcut keys
Automatic Callback
To receive a notification call to connect with the phone extension that was previously unavailable.
Automatic Callback
Auto Intercom group code
To call a specific intercom group.
Intercom
Busy Indicator
To view the status of the monitored users, make quick calls and transfer to them, and set up conference calls.
Busy Indicator
Call Decline Policy
To decline an incoming call.
Call Decline policy
Call Forward
To divert incoming calls to another phone extension.
Call Forward
Calling Party Number Unblocking
To display the user’s phone extension during calls.
Calling party number unblocking
Calling Party Number Blocking
To prevent the phone extension from displaying to other users during calls.
Calling party number blocking
Call Park
To put an active call on hold and to retrieve this call from another phone.
Call Park
Call Pickup
To answer an incoming call on behalf of another call pickup group member.
Call Pickup
Call Recording
To record the call.
Call recording
Digit mapping
To configure dial plan and dialing rules.
Digit mapping
Exclusion
To prevent other users from bridging in to the same extension for an existing call.
Exclusion
Extension to Cellular
To move an incoming call from your deskphone to your personal phone.
Extension to Cellular
Guest Login
To allow a guest user to log in to another user’s primary phone.
Guest Login
Hunt Group Busy
To opt-in and opt-out of the calls specific to the hunt group.
Hunt Group Busy Position
LDAP Directory
To search global contacts through an LDAP server.
LDAP Directory
Limit Number of Concurrent Calls
To control the number of concurrent incoming calls.
Limit Number of Concurrent Calls
Long-term acoustic protection
To protect the headset user’s hearing.
Long-term acoustic protection
Malicious Call Trace
To track a malicious or threatening call.
Malicious call tracing
MLPP
To override other calls with a priority call.
Multiple Level Precedence and Preemption
Multiple Device Access
To simultaneously register up to 10 SIP devices for one user.
Multiple Device Access
Multicast Paging
To send a multicast page to a group of phones.
Multicast Paging
No Hold Conference
To set up a conference call without putting the existing call on hold.
No Hold Conference
Pre-configuration of keys
To configure a set of phone keys for accessing features, applications or line appearances.
Pre-configuration of keys
Presence
To view the status of contacts.
Presence
Priority Call
To place an important outgoing call with a distinctive ring.
Priority Calling
Prioritization of codecs
To set priority of use for all codecs.
Prioritization of codecs
Push
To allow trusted applications to send their content to the phone.
Push
Send All Calls
To redirect incoming calls to a pre-configured extension.
Send All Calls
Send NN
To alter the displayed phone number and name on a recipient's caller ID to appear as a different number and name than the actual origin.
Send-NN
Server-initiated update
To update the phone firmware with new settings.
Server-initiated update
Team Button
To monitor the status of other team members, answer incoming calls or speed-dial a call to the monitored station.
Team button
Voicemail
To listen to your voice mail messages.
Voicemail
Whisper Page
To make an announcement to a person on a call with the other users having the same extension.
Whisper Page
WML browser
To view pre-configured WML pages from the phone menu.
WML browser