With the Call Park feature, users can put an active call on hold from their extension and retrieve the call from another extension. You must activate Call Park for the extensions to park the call and Call Unpark to unpark the call. You can activate Call Park and Call Unpark on Avaya Aura® Communication Manager.
Avaya J100 SIP IP Phones support the following two types of call parking:
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Park call: A user can park a call against their extension or at a parking lot extension. When a user parks a call, the green LED on the Call Park feature button turns on. The green LED stays on until the call is unparked or returned.
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Group Call Park: You can define Call Park groups, where each group member can park a call to an extension within the group, and any group member can unpark the call.
