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Installing and Administering Avaya J100 Series SIP IP Phones in Avaya Aura®
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Soft key parameter values
Last Updated : Aug 28, 2026 |
This section contains the full list of soft key parameter values and their attributes.
Each soft key has a set of attributes that can be configured for the soft key parameter:
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Type: key type, a mandatory value, the list of available values depend on the Call Appearance States.
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Action: value depends on the type and the Call Appearance States selected.
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Label: soft key label, optional value. The value accepts non-Latin symbols.Note:If you do not specify the Label value, the default built-in Label is used for the Type=Function, and the Action value is used for all other Type.
Following is the syntax for the soft key parameter:
SET SOFTKEY_<state> "type=<type>;action=<action>;label=<label>"To add multiple soft keys use the ADD command.
Prolog information
Metadata
Keywords:
For the full list of allowed values, refer to the table below. For additional settings of the SOFTKEY parameter, refer to the Additional parameters column.
|
Primary Call Appearance State
|
Soft key setting
|
Action
|
Label
|
Additional parameters
|
|---|---|---|---|---|
|
All the Call Appearance States
|
Type=Blank
|
Null
|
Null
|
|
|
Active
|
Type=DTMF
|
Allows:
|
String value. Allows any UNICODE symbol, except for the following:
|
|
|
Active
|
Type=Dial
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|||
|
ActiveConference ActiveConference Consult
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Type=Function
|
Hold
|
||
|
Active
|
Transfer
|
|||
|
Active
OutgoingTransfer DialingConference ActiveConference Dialing
|
End Call
|
|||
|
Active
Idle
Incoming
Held
Conference Active
|
New Call
|
|||
|
Active
|
Conference
|
|||
|
Active
Held
|
Details
|
|||
|
Idle
Dialtone
Dialing
|
Redial
|
|||
|
Idle
|
Emergency
Night
|
|||
|
Incoming
Incoming Visual
|
Decline
|
|||
|
Incoming
Incoming Visual
|
Redirect
|
Attr1: allows valid SIP URI characters such as: leading +, asterisk (*), pound (#), at (@), comma (,), minus (-), underscore (_), 0–9, a-z, A-Z. Currently, only one Redirect soft key is supported.
For example:
Attr1=some_addressAttr1=some_address@domain.comAttr1=+16135555555@domain.comAttr1=+16135555555Attr1=16135555555Attr1=*088063#
If you do not set the value per the defined rules, the Attr1 is undefined. However, the Redirect soft key appears.
|
||
|
Incoming
Incoming Visual
|
Answer
|
|||
|
IncomingIncoming Visual
|
Ignore
|
|||
|
Held
|
Resume
|
|||
|
Conference Active
|
Add
|
|||
|
Conference ActiveConference Consult
|
Join
|
|||
|
Conference Active
|
Drop
|
|||
|
Conference Consult
Conference Outgoing
Transfer Dialing
Transfer Consult
|
Cancel
|
|||
|
Dialing
Transfer DialingConference Dialing
|
Clear
|
|||
|
Outgoing
Transfer Outgoing
Conference Outgoing
|
autocbck
|
AutoCbck
|