Creating a media rule for the Recording Server

Last Updated : Sep 01, 2026 |
Prolog information
  1. Log in to the EMS web interface with administrator credentials.
  2. From the Device menu, click the SBC name to administer.
  3. In the navigation pane, click Domain Policies Media Rules.
    STEP RESULT:
    The application pane displays the existing Media Rule sets, and the Content pane displays the parameters of the selected Media Rule set.
  4. If the recorder you use supports only specific codecs, in the Audio Codec section, select the Codec Prioritization check box.
    ADDITIONAL INFORMATION:
    AWE supports only PCMU, PCMA, and G729 audio codecs, and DTMF dynamic codecs such as Dynamic 101. Therefore, you must select codec prioritization and select preferred codecs if you use a WFO recording server.
  5. Select the Allow Preferred Codecs Only check box.
  6. If you require media transcoding, select the Transcode When Needed check box
    ADDITIONAL INFORMATION:
    For transcoded calls, you must configure the transcoded codec as G729AB and/or G711 or set codec prioritization as G729AB or G711MU. For SIPREC, one side of the call is transcoded, and the other side must be on G729AB or G711 or vice-versa. Media streamed to the Recorder must be on either a G729AB or G711 codec.
  7. In the Available column, select the preferred audio and DTMF dynamic codecs that the recorder supports, and click >.
  8. If the recording tone is enabled, select the telephone-event, G729, and PCMU preferred codecs.
    ADDITIONAL INFORMATION:
    Recording tone is not supported for the PCMA preferred codec.
  9. Click Next.
  10. Enable BFCP, FECC, and ANAT if required.
  11. Click Finish.