Creating an Avaya call server profile

Last Updated : Sep 01, 2026 |
Prolog information
Before you begin
Clone the avaya-ru interworking profile.
  1. Log in to the EMS web interface with administrator credentials.
  2. From the Device menu, click the SBC name to administer.
  3. In the navigation pane, click Services SIP Servers.
    ADDITIONAL INFORMATION:
    The EMS server displays the SIP Servers page.
  4. In the application pane, click Add.
    ADDITIONAL INFORMATION:
    The EMS server displays the Add Server Configuration Profile window.
  5. Enter a name for the server profile.
  6. Click Next.
    ADDITIONAL INFORMATION:
    The EMS server displays the Add Server Configuration Profile – General window.
  7. In the Server Type field, click Call Server.
  8. In the IP Address/Supported FQDNs field, enter the IP address or FQDN of Session Manager.
  9. In the Transport field, click transport protocol of Session Manager.
    ADDITIONAL INFORMATION:
    Note:
    • Avaya recommends the use of TLS as TLS is secure and supports Presence Services.
    • If the call server uses a different IP or FQDN, protocol, and port, click Add to add a new entry.
  10. Depending on the selected Transport option, enter the relevant port number. For example, if you select TLS as the transport mode, then in the TLS Port field, type the TLS port number.
    ADDITIONAL INFORMATION:
    Note:
    • The default port number for TCP and UDP is 5060.
    • The default port number for TLS is 5061.
  11. Click Next.
    ADDITIONAL INFORMATION:
    The EMS server displays the Add Server Configuration Profile – Authentication window.
  12. Optional: If you use server authentication, type the related information in the Add Server Configuration Profile – Authentication window.
    ADDITIONAL INFORMATION:
    Note:
    For remote workers that use an Avaya Aura® network, leave these fields blank.
  13. Click Next.
    ADDITIONAL INFORMATION:
    The EMS server displays the Add Server Configuration Profile – Heartbeat window.
  14. Select the Enable Heartbeat check box to establish a heartbeat.
  15. Select appropriate values in the Method, From URI, and To URI fields for sending heartbeat messages towards the server.
    ADDITIONAL INFORMATION:
    For a single Session Manager instance, leave these fields blank.
  16. Click Next.
    ADDITIONAL INFORMATION:
    The system displays the Add Server Configuration Profile – Advanced window.
  17. In the Interworking Profile field, select the interworking profile as avaya-ru-multism.
  18. Select the Enable Grooming check box.
  19. In the TLS Client Profile field, click the default TLS profile.
  20. For the other fields, do not change the default parameters.
  21. Click Finish to save and exit.