WebRTC considerations

Last Updated : Sep 01, 2026 |
Prolog information
  • WebRTC to SIP multimedia calls is not supported.
  • WebRTC solution does not provide HA survivability, therefore, the existing calls do not work after the primary Avaya SBC becomes non-functional. A solution is configured with High Availability (HA) functionality so that new WebRTC calls can be started from the HA pair if the active or primary Avaya SBC is nonfunctional.
  • Avaya does not support incoming calls from an external network to an internal network between WebRTC-enabled browsers.
  • WebRTC solution supports only audio with G711 codec.
  • Select the Media Learning check box in TURN/STUN Profiles only for deployments with TURN on AMS or MCU. Clear the Media Learning check box for TURN/STUN profile deployment on browser.