Using Avaya Workspaces for Avaya Experience Platform™ Public Cloud

Accepting a voice interaction

최근 업데이트 : Apr 27, 2023 |

About this task

After you log in to Avaya Workspaces and start working, the interaction area displays incoming interactions as interaction cards.

Procedure

On the voice interaction card, click

the Accept Voice Interaction icon

for an inbound voice interaction.

Result

Avaya Workspaces displays the Customer Details and Interaction Details widgets.

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