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Using Avaya Workspaces for Avaya Experience Platform™ Public Cloud
Accepting an email interaction
About this task
After you log in to Avaya Workspaces and start working, the interaction area displays incoming interactions as interaction cards.
Procedure
On the email interaction card, click 
for an inbound email interaction.
for an inbound email interaction.
Result
Avaya Workspaces displays the Email widget with the customer’s email, and the Email Template Selector widget.