Making a call from the dial pad

Last Updated : Jan 30, 2025 |

About this task

Use the dial pad to make audio calls to internal and external phone numbers. You can also use extension numbers for internal calls. If you have multiple phone numbers, you can change the number from which you make the call. However, after finishing the call, Avaya Cloud Office Mobile App returns to your default phone number.

Procedure

  1. Tap the Phone tab.
  2. Optional To change your phone number, at the top of the dial pad, tap My caller ID and select the phone number you want to use for the call.

    Avaya Cloud Office Mobile App sets the selected phone number as your caller ID.

  3. In the Enter a name or number field, type the contact name or the phone number.

    Avaya Cloud Office Mobile App lists the matching results.

  4. Select the contact name or phone number to start the call.
    Tip:

    For contacts with multiple phone numbers, you can tap The downward arrow icon next to their name in the search results to call a different phone number.