Switching the call to a carrier

Last Updated : Feb 19, 2025 |

About this task

Switch to another carrier during a call to resume the call using another phone number. For example, after initiating a call on Avaya Cloud Office Mobile App, you can switch the carrier to resume the call from your personal phone number.

Before you begin

Initiate a phone call.

Procedure

  1. During a phone call, on the call menu, tap the More icon.
  2. Tap Switch to carrier
  3. On the Enter mobile number window, in the Mobile number field, type the mobile number to resume the call.

Result

Avaya Cloud Office Mobile App resumes the call using the phone number you typed.