Reset your password if you forget your credentials or need to update them. After resetting your password, you are logged out of Avaya Cloud Office Mobile App.

Change your presence status to inform your coworkers. You can select from one of the following presence options:

• Available: To inform other users that you are active and available for calls. When you are on a call, Avaya Cloud Office Mobile App changes your presence to Busy to inform other users that you are unavailable for calls.

• Do not disturb: To inform other users that you are unavailable for calls. When you select this option, Avaya Cloud Office Mobile App turns off the notifications and forwards incoming calls according to your call handling settings.

• Invisible: To appear as Offline to other users. When you select this option, you continue receiving notifications.

Set a status message to share your current status with your coworkers. Avaya Cloud Office™ displays your status message in your profile badge, in the calendar, and all the past and present messages you send in the message threads.

When setting a status message, you can select from a set of default status messages. However, you can also create a custom status message. The default status messages you can set are as follows:

• In a meeting

• Out of office

• Out sick

• Working remotely

• Vacationing

• Traveling

When you create a custom status message, Avaya Cloud Office Mobile App adds this custom message to the list of default messages so that you can use it again later.

Remove the status message from your profile badge.

Synchronize your Google account with Avaya Cloud Office™ to connect your calendar and contacts. The components you can synchronize are as follows:

• Calendars: Connects your calendar so that you can view and join your Google meetings through Avaya Cloud Office Mobile App.

• Personal contacts: Connects your personal contacts so that you can send messages and make video or phone calls to Google contacts.

• Directory: Connects the directory so that you can send messages and make video or phone calls to your coworkers in the Google corporate directory.

• Shared contacts: Connects your personal contacts so that you can send messages and make video or phone calls to shared Google contacts.

After synchronizing your Google account with Avaya Cloud Office™ to connect your calendar, enable your calendar presence to update your presence status on the Avaya Cloud Office Mobile App with your availability on your calendar.

Configure your work hours to customize how the incoming calls during work hours are handled.

Change the settings for the Avaya Cloud Office™ notifications you receive on your mobile device. You can change the following parameters:

• Receive notifications: Governs whether you receive notifications. By default, you receive notifications on your mobile device after 15 minutes of inactivity on the desktop or web applications.

• Direct messages: Governs whether you receive direct message notifications on your mobile device. Direct message notifications are enabled by default.

• Mentions: Governs whether you receive mention notifications on your mobile device. Mention notifications are enabled by default.

• Teams: Governs whether you receive team notifications on your mobile device. Team notifications are disabled by default.

• Missed calls, VMs, faxes and texts: Governs whether you receive notifications for missed calls, voicemails, faxes, and text messages on your mobile device. These notifications are enabled by default.

• Upcoming meeting reminder: Governs whether you receive a reminder on your mobile device before a meeting. By default, Avaya Cloud Office Mobile App sends a reminder 2 minutes before a meeting starts.

Configure the unread message badge counter to specify which types of new messages increment the counter. By default, the counter displays the total number of unread messages for all message types next to your conversations. You can adjust the setting to count only direct messages and mentions.