Performance metrics

Last Updated : Apr 12, 2017 |

The following are Network Readiness Assessment requirements for VoIP specific to quality of a call.

Metric

Recommended

Acceptable

One-way Network Delay

< 80 milliseconds

< 180 milliseconds

Network Jitter

< 10 milliseconds

< 20 milliseconds

Network Packet Loss (Voice)

1.0%

3.0%

Network Packet Loss (Video)

0.1%

0.2%

QoS Enabled

Required

Required