The following are Network Readiness Assessment requirements for VoIP specific to quality of a call.
Metric |
Recommended |
Acceptable |
One-way Network Delay |
< 80 milliseconds |
< 180 milliseconds |
Network Jitter |
< 10 milliseconds |
< 20 milliseconds |
Network Packet Loss (Voice) |
1.0% |
3.0% |
Network Packet Loss (Video) |
0.1% |
0.2% |
QoS Enabled |
Required |
Required |