Load, install, or mount the most recent full maintenance backup media.
Note:
At this point the system will not contain any customer defined Backup/Restore Devices for USB storage devices or network mount points. If the backup media is on a USB storage device or network mount point you will need to create a Backup/Restore Device, using the CMS menu options Maintenance | Backup/Restore Devices, before the data can be restored. If the backup media is on a USB storage device refer to the section Administering a backup or restore device for a USB storage device. If the backup media is on a network mount point refer to the section Administering a Backup/Restore Device for a network mount point.
From one of the windows at a console, log in to the system by using a CMS administrator login ID, for example, su - cms. Enter the correct password if prompted.
Enter cms
A series of prompts about system status may appear before the system displays the CMS main menu.
Enter the correct terminal type.
If the CMS version on the backup media is the same CMS version installed on the system then the data can be restored, continue with Step 5.
If the CMS version on the backup media is the not the same CMS version installed on the system then the data needs to be migrated, continue with Step 7.
Select the Maintenance option.
Select the Restore Data option. In the Restore from last backup (y/n) field, enter: n
Select the System Setup option.
Select the R3 Migrate Data option. Continue with Step 9.
Enter the Device name that you want to restore/migrate data from. This can be the name of the tape device, the NFS mount point or the USB storage device. You can get the device names by pressing Enter, selecting List devices and pressing Enter again.
For the remaining options, do not make any changes.
Press Enter, select Run and press Enter again.
Note:
To execute a Restore/Migrate operation, CMS has to be in single user mode and data collection for the switch has to be turned off.
The system restores/migrates the system administration data, ACD-specific data, historical data, and non-CMS data.
Note:
If the restore/migrate action fails, select Maintenance > Error Log Report to analyze the cause of failure.
Go to the Free Space Allocation window that is located in the CMS System Setup subsystem and verify that no adjustments need to be made. For more information about Free Space Allocation, see Administering Avaya Call Management System.
