There are two types of data backup available for CMS:
CMSADM backup
Maintenance backup
Caution:
If you do not perform regular backups of your data and you have a system failure, data will be lost and cannot be recovered. More frequent backups will increase your chances of not losing data. It is up to you to determine how much data loss you can tolerate if you choose to not back up your data more frequently.
CMS supports CMS backups to multiple backup devices. You cannot run simultaneous backups of any type, even if multiple backup device types are administered.
CMS can back up data and restore data while the data collection remains on. This helps minimize data loss. However, once a CMSADM backup starts, new login attempts using CMS Supervisor or the ASCII interface are blocked.
CMS maintenance backups only save CMS data (administration and historical) and the CMS data for each ACD. You can do maintenance backups using CMS Supervisor. Avaya recommends that you perform full maintenance backups weekly and incremental maintenance backups daily.
