Changing the ACD switch options (swsetup)

Last Updated : Dec 19, 2024 |

About this task

You can use this process to change the switch options for each ACD.

Before you begin

  • When you change switch parameters, you should also check the parameters in the CMS System Setup: Data Storage Allocation window.

  • If you enable Vectoring, you need to allocate space for VDNs and vectors.

  • Changing the switch release may change the number of measured entities allowed and also impact the storage allocation for each entity.:

Procedure

  1. Log in to the CMS server with root privileges.

    • To log in as root from a remote connection, you must log in using an CMS user ID, then enter su - root to log on with root privileges

  2. Enter cmssvc. The system displays the service menu.
  3. Turn off the CMS software:
    1. Select run_cms.
    2. Select Enter the number to turn off the CMS software.
  4. Enter the number associated with the swsetup option. The system displays a list of ACDs.
  5. Select the ACD that you want to change.
  6. At the prompts, provide the following information:

    • Switch name

    • Switch model (release)

    • Local port assigned to the switch (Avaya recommends that you use 1)

    • Remote port assigned to the switch (Avaya recommends that you use 1)

    • Enter the host name or IP address and TCP port

    • The optional secondary host name or IP address and TCP port if the Dual IP feature has been installed

  7. If the switch information is correct, enter: Y
  8. Restart the CMS software:
    1. Enter the number associated with the run_cms option.
    2. Enter the option to turn on the CMS software.
Related information
Using the CMSSVC menu