This document provides information about the Avaya Aura® Communication Manager commands that monitor, test, and maintain the hardware components of an Avaya server or gateway system. You can use the commands to test, troubleshoot, and fix problems that could severely disrupt call processing.

The commands can be run from the Communication Manager web interface. For more information about using the web interface, see Administering Avaya Aura® Communication Manager.

System Access Terminal (SAT) commands apply to a number of servers and gateways and display different results depending on the configuration of the system. Some commands apply to only certain servers.

The information in this book is intended for use by Avaya technicians, provisioning specialists, business partners, and customers, and specifically by:

• Trained Avaya technicians

• Maintenance technicians dispatched to a customer site for troubleshooting an alarm or a user report

• Maintenance technicians located at a remote maintenance facility

• Assigned maintenance technicians of the customer