Find answers to your technical questions and learn how to use our products
Search suggestions:
Find answers to your technical questions and learn how to use our products
Search suggestions:
Use status conference to help identify problems with a multimedia conference, and to help solve more complex problems.
status conference [ all | conference-ID] [ schedule ] [ endpoint-all | endpoint-ID]
Display all stored conference data.
Display data for the specified conference (current or last).
Schedule a time to run the command.
Display conference data for all endpoints in the specified conference. This is the default.
Display conference data for the specified endpoint.
The first screen is displayed when status conference is entered and at least 1 valid conference is found. Use status conference to solve the following multimedia problems:
A user unable to join or remain joined to a conference.
A conference having poor video quality due to it being downgraded because of the automatic algorithms — audio AUTO mode and the Px64 video picture specifications.
A user unable to receive full service, such as being an audio-only endpoint (no video).
An audio add-on user unable to join or remain joined to a conference.
A conferee invisible to other users due to interworking problems.
A user unable to participate in the Multipoint Communications Service conference.
A continuous conference, without switching endpoints in or out of quadrants.
Depending on the status conference command entered, it is possible to have many records display. Active conferences display first (in order of conference-ID), followed by completed conferences (most recently completed first). There is no data or information about conferences yet to begin.
The data for each conference displays in 2 parts: the first screen describes the status of the conference and indicates the modes and levels of the conference. It also shows certain endpoint information such as which endpoints are in use and which endpoint caused the conference operating mode to change. This screen is similar to the administration screens. The remainder of the screens display endpoint level data (up to 8 endpoints per screen), displaying the ports and drop reasons.
Field |
Description |
|---|---|
Status |
The current status of the conference:
|
Conference Name |
Always set as MMCH DYNAMIC |
Conference Mode |
Always set as voice-activated |
Password |
not applicable |
Password Scope |
not applicable |
Cascade Mode |
Conference cascade mode — blank |
Audio Mode |
The current operating audio mode — G.711-A, G.711-mu, G.728, G.722 |
Class |
The type of conference — dedicated |
Data Mode |
Data mode capability for this conference — none, any-mlp, ww-pcs |
MLP Rate |
MLP Data Rate for this conference — blank |
No. of Channels |
The number of channels (transfer rate) required for each Px64 endpoint —- 2. |
Chair |
Identifies the current chair token holder. This field is always blank. |
Conf Bandwidth |
The current operating channel conference bandwidth. This can be different from the administered bandwidth because of Rate Adaptation. |
Rate Adaptation |
Does this conference support Rate Adaptation? — n/y. |
Format (in/out) |
|
FPS |
The CIF frame rate (frames per second) — ‘-‘, 30, 15, 10, 7.5. FPS indicates the rate that an endpoint is capable of receiving frames. Note that there is no indication of the maximum transmit frame rate nor the current frame rate that the MCU can detect. The frame rate changes as a function of the amount of motion in the input image. |
QFPS |
The ACIF frame rate (frames per second) — ‘- ‘, 30, 15, 10, 7.5. QFPS indicates the rate that an endpoint is capable of generating/receiving frames. For quad-screen VAS conferences, QFPS reflects the highest common QCIF frame rate of every endpoint and the rate of the video mixer board, which may be lower than the rest of the participants. Note that QCIF calculation takes into account the highest common CIF frame rate declared by every conference participant, since QCIF rate cannot be greater than that of the highest common CIF rate. For quad-screen presentation conferences, QFPS reflects the highest common QCIF frame rate of every participant and the rate of the video mixer board. Note that the QFPS cannot be greater than the CIF frame rate announced by the presenter. QFPS field is blank for proprietary modes. |
Lo/Hi Interworking |
Conference supports Low Speed/High Speed Interworking. Always n. |
Type |
The type of conferee, either Audio/Video (P64), Audio Add-on (AUD), Cascade Link (CAS), BONDing Call (BOND), BONDing Cascade Link (BCAS), UCC Controller (UCC), or Dedicated Access (DA). BONDing calls use up to 12 channels to form a single multimedia pipe. |
Ext |
Endpoint extension chosen at administration. This field is blank. |
Meet-me Number |
Meet-Me Number administered for the Meet-Me Extension. This field is blank. |
Dial Type |
Indicates whether dial-in or dial-out is used to join the endpoint to the conference:
|
In Use |
Is the endpoint currently participating in the conference or in process of connecting to the conference?
|
Chl |
Data on the quantify and quality of channels (transfer rate)?
|
Aud |
Does the endpoint have the required audio capability?
|
Vid |
Does the endpoint have the required video capability and is receiving video?
|
Mlp |
The state of the Control Link to the ESM (T.120 stack terminator), the endpoint MLP data capability, and the state of the data connection in the T.120 stack. This field value is always blank, indicating that the Data Mode for the conference is none, and therefore, the data does not apply, or the endpoint has never joined the conference. |
Gx |
Does the endpoint have the Still Frame Graphics capability?
|
Rate Adpt |
Rate adaptation/interworking indicator. Values of 5 and 6 apply only to low-speed/high-speed interworking. Every other value applies only to rate adaptation.
|
Bond Mode |
Bonding Mode — blank. This field is blank for calls that are not related to bonding. |
Ts |
Indication of the talking state of the endpoint.
|
Vs |
|
Field |
Description |
|---|---|
Sum Grp |
The VD audio Level 1 (L1) and Level 2 (L2) summer group parts for each assigned group (1–4). Summer parts are assigned only for conferences with over 6 participants. When a conference operates at an audio mode of 7 kHz (administered audio mode is 7 kHz, or auto with the bandwidth greater than 128 kbps), the system allocates “primary” and “secondary” L1 and L2 summer parts. These primary and secondary parts are allocated as adjacent port slots on the same board. Status conference only displays the primary summer ports. The secondary summer ports are always one slot higher than the displayed primary summer port. |
Join Time |
Time (in 24-hour notation) when the channel joined the conference. |
Drop Time |
The endpoint is idle if the first channel has a drop time. |
Drop Reason |
The reason for the channel’s disconnect:
|
AC Num |
Administered Connection Number - from 1 to 128. AC number can be used to further diagnose a problem by combining status conference information with status administered connection and data stored in the error and alarm logs. |
Ports Trunk |
The data endpoint that the channel is using. |
Ports Video |
The MMI port for the channel. |
Ports Aud |
If the endpoint type is not UCC, the VC audio encoder port (which is always paired to a decoder port) for the channel (only the first channel). Because only one audio encoder port is allocated per endpoint, it is together with the ESM data port in the endpoint’s channel 1 port slot position of the Port Aud/ESM column. For UCC endpoint type, the channel 1 port slot position displays the allocated Call Classifier resource. |
Ports ESM |
The Expansion Service Module MMI data port. This field is always blank. |
Sum Grp |
Endpoint’s assigned summer group number. The summer group port assignments are on screen 1. |
Software |
For Avaya use only. |
Field |
Description |
|---|---|
Endpoint |
Endpoint-ID is a slot number associated with the endpoint entered on the conference forms. |
Product |
Product identification number obtained from the endpoint. |
Manufacturer/Country |
Manufacturer identification number and manufacturer’s country code obtained from the endpoint. |
Terminal Name |
blank |
Sum Grp |
Summer group number to which this endpoint belongs and the VC Audio Level (L1) and Level 2 (L2) summer ports for this group. These fields have an entry only for conferences with over 6 participants. |
Dial Out #1 Dial Out #2 |
Blank Blank |
In Use |
Is the endpoint currently participating in the conference or in process of connecting to the conference?
|
Enh BAS |
Enhanced Basic Service Flag
|
Chl |
Data on the quantify and quality of channels (transfer rate)?
|
Aud |
Does the endpoint have the required audio capability?
|
Vid |
Does the endpoint have the required video capability and is receiving video?
|
Mlp |
The state of the Control Link to the ESM (T.120 stack terminator), the endpoint MLP data capability, and the state of the data connection in the T.120 stack. This field value is always blank, indicating that the Data Mode for the conference is none, and therefore, the data does not apply, or the endpoint has never joined the conference. |
Gx |
Does the endpoint have the Still Frame Graphics capability?
|
Rate Adpt |
Rate adaptation/Interworking indicator. Values of 5 and 6 apply only to low-speed/high-speed interworking. Every other value applies only to rate adaptation.
|
Bond Mode |
Bonding Mode — blank. This field is blank for calls that are not related to bonding. |
Ts |
Indication of the talking state of the endpoint.
|
Vs |
Indication of the MCU video state for this endpoint. For quad-screen conferences, an asterisk (*) is affixed before the value of Vs to indicate that an endpoint is currently part of the mixed image. A pound (#) may be affixed before the value of Vs to indicate that an endpoint was fixed to be in the mixed image (via administration or UCC/CRCS Agent), but instead, a Fill video is shown in its place. This occurs when the video of an endpoint that is fixed in a quadrant cannot be used as a video source because the endpoint is currently not joined to the conference, has suppressed its video, or has invalid video to be the video source. Notice that at most four endpoints have an * or # affixed before the Vs field value. For quad-screen conference in VAS mode, the mixed image is broadcast to every endpoint. For quad-screen conference in presentation mode, the mixed image is return video to the presenter.
|
Field |
Description |
|---|---|
Join Time |
Time (in 24-hour notation) when the channel joined the conference. |
Drop Time |
The endpoint is idle if the first channel has a drop time. |
Drop Reason |
The reason for the channel’s disconnect:
|
Drop Code |
A detail code complementing the Drop Reason (see above). Additional bonding related information may be obtained from supplementary Bonding Drop Codes described above. |
AC Num |
Administered Connection Number - from 1 to 128. AC number can be used to further diagnose a problem by combining status conference information with status administered connection and data stored in the error and alarm logs. |
Ports Trunk |
The data endpoint that the channel is using. |
Ports Video |
The MMI port for the channel. |
Ports Aud |
If the endpoint type is not UCC, the VC audio encoder port (which is always paired to a decoder port) for the channel (only the first channel). Because only one audio encoder port is allocated per endpoint, it is together with the ESM data port in the endpoint’s channel 1 port slot position of the Port Aud/ESM column. For UCC endpoint type, the channel 1 port slot position displays the allocated Call Classifier resource. |
Ports ESM |
The Expansion Service Module MMI data port. This field is always blank. |
Ports Bonding |
The MMI port used for Bonding for the channel. |
Fr Err |
Frame error counter. A circular hex counter (0-FF) to indicate the occurrence of framing errors. |
Field |
Description |
|---|---|
Conference Info Applies mostly to full-screen conferences. |
|
Broadcaster |
Indicates the endpoint number that is the current broadcaster. Applies to full-screen and quad-screen presentation mode conferences.
|
Next Broadcaster |
Indicates the endpoint number that is selected to be the next broadcaster. |
Return Vid |
Indicates the endpoint number that is the current return video. The return video can be qualified with the following keywords:
|
Next Return Vid |
Indicates the endpoint number that is selected to be the next return video. MCU |
Field |
Description |
|---|---|
Conf |
The desired conference operating mode. This may be different from the endpoint in (EPT-IN) or endpoint out (EPT-OUT) modes. |
Cmd |
labels for the various types of mode commands |
Stat |
Compatibility of conference mode and the incoming mode.
|
EPT-IN |
Communication modes coming in from an endpoint. |
EPT-OUT |
Communication modes sent out to an endpoint based on the number of channels connected and the capabilities of the endpoint. |
XRate |
One of the supported transfer rates. XRATE may be 64 when the endpoint is just dialing in, or in the event of problems. It implies that only one B-channel is being used. |
Audio |
Audio rate (kbps bandwidth) of the conference and the endpoint must be the same but not necessarily their mode. When the audio rate of the conference and the endpoint are different the endpoint’s audio will interwork but the endpoint’s video will be invalid. MCU may or may not send video to such an endpoint. Other possible AUDIO mode values include neutral (neutralized I-channel) and Au-off, Frm (no audio signal) which never match conference mode and are not supported by MCU. |
56/64 |
The 56/64 field is derestrict when operating at per-channel rates of either 64, 128, 192, 256, 320, 384, 512, 768, 1472, 1536, or 1920 kbps. It is restrict when operating at rates of either 56, 112, 168, 224, 280, 336, 448, or 672 kbps. Note that if the conference is configured for N x 56-kbps operation, the endpoint may signal either via capabilities or modes that is operating at the proper rate. In such a case, even when we receive derestrict command which does not match the conference communication mode of restrict, if the capability indicates restrict (MISC capability has restrict displayed on Page 4) the STAT 56/64 is y to indicate 56/64 compatibility between the conference and the endpoint. |
Video |
The Video mode: H.261 (recommended), H.CTX (proprietary), H.CTX+ (proprietary), or SG4 (proprietary) indicate that video is on in the direction indicated; video-off when the video is off. |
Mlp |
Multi Layer Protocol data mode. When Data Mode is administered as any-mlp or ww-pcs, the MLP mode should be var-MLP. Other values will affect video status. The MLP mode should be MLP-off when Data Mode is administered as none. Again, other values in this mode will affect video status. |
H_Mlp |
The High Speed MLP mode. The HMLP mode should be H-MLP-off. Other values in this mode will affect video status. |
LSD |
Low Speed Data mode. The LSD mode should be LSD-off. Other values in this mode will affect video status. |
HSD |
High Speed Data mode. The HSD mode should be HSD-off. Other values in this mode will affect video status. |
CRYPT |
Encryption mode. The CRYPT mode should be encrypt-off. Other values in this mode will affect video status. |
S/M |
Single-/multi-channel interoperability mode. 6B-H0-comp indicates that the sender is interoperating multiple channels and a single channel (for example, 6B and H0). Not-comp-6B-H0 indicates that the sender is not interoperating between 6B and H0. Normally this value is Not-comp-6B-H0. Other values in this mode will affect video status. |
Field |
Description |
|---|---|
AIM |
Audio Indicate Muted. y on input (I) indicates that this endpoint has muted its audio. MCU will not VAS to an endpoint displaying mute indicate. n on input indicates that this endpoint has not muted (only if endpoint audio mode is turned on). y on output (O) indicates that every other endpoint in the conference has muted its audio (have sent AIM to MCU). MAC in turn tells this endpoint (by sending it AIM) that there is no audio output from MCU. n on output indicates that there is an audio path open across the bridge. |
VIS |
Video Indicate Suppressed. y on input (I) indicates that this endpoint has suppressed its video (indicated video is muted). y on output (O) indicates that the MCU is not sending video to this endpoint because there is no video broadcaster (broadcaster has not joined or broadcaster’s video is not valid). |
MIS |
Multipoint Indicate Secondary-status. This command is only sent as output (O) to an endpoint. n indicates that the endpoint is viewed as capable of being a valid source (although not necessarily at this moment). y is correct for video. y indicates that MIS was sent to an endpoint and that this endpoint is viewed as a secondary endpoint. The endpoint is included in the audio portion of the conference but not the video portion. Video will not be sent. |
MCV |
Multipoint Command Visualize. This command is only sent as input (I) from an endpoint. y indicates that an endpoint has requested to become a broadcaster. This is used during Still Frame Graphics and to force presentation mode. |
TALK |
Multipoint Command Visualize. This command is only sent as input (I) from an endpoint. y indicates that an endpoint has requested to become a broadcaster. This is used during Still Frame Graphics and to force “presentation” mode. |
VRCV |
y indicates if the endpoint is receiving video (MMCH is sending video to the endpoint). The VRCV counter indicates the number of times video was sent/not sent to this endpoint. |
BCTK |
Applies to single screen and quad-screen presentation mode conferences. y indicates that the endpoint is the video broadcast source. The BCTK counter indicates the number of times this endpoint was the video broadcast source. |
RTTK |
Applies to single screen conferences. y indicates that the endpoint is the return video source. The RTTK counter indicates the number of times this endpoint was the return video source. |
BCLS |
Applies to single screen and quad-screen presentation mode conferences. y indicates that the endpoint is watching the video of the broadcast source. |
RTLS |
Applies to single screen conferences. y indicates that the endpoint is watching the video of the return source. |
HYPR |
y indicates hyperactivity from an endpoint (MCU isolated endpoint from the MCU conference due to thrashing behavior) and affects endpoint’s status as a video source (for 5 seconds of hyperactivity timer). The HYPR counter indicates the number of times this endpoint was hyperactive. |
DMUTE |
y indicates that the decoder was muted by the VC board or the software in the MCU. VC board mutes the decoder when it loses MMI or endpoint framing is lost, when it receives an invalid audio code word, and when endpoint is hyperactive. The only time that the MCU software mutes the decoder of an endpoint is to mute every endpoint, other than the broadcaster, when a mode of a conference is broadcastw/scan (broadcast with auto scan). The DMUTE counter indicates the number of times this endpoint’s decoder was muted by the VC board. |
VFMT |
The video format applicable only to quad-screen conferences. Always n, indicating QCIF format. |
H.261 |
y indicates video framing loss. The H.261 counter indicates the number of times the framing was lost. |
Field |
Description |
|---|---|
A-OUT |
MCU has endpoint framing. |
A-IN |
Endpoint has MCU framing. |
M-FRM |
Multichannel frame alignment is present (alignment of both channels in 2B). |
MFA |
Multiframe alignment word is present (required in 2B call). |
MFN |
Multiframe numbering is present (required in 2B call). |
FAS |
Frame Alignment Signal (FAS) channel number (1 or 2). This number should match the column header. |
MCUFAL |
MCU Frame Alignment Loss (MCUFAL). A counter of the number of times the MCU indicates to the endpoint that it has lost endpoint FAW or multichannel synchronization (M-FRM). The MCU a-bit toggles when the MCU gains or loses endpoint multichannel synchronization. This counter starts with an initial value of 0x00, increments to 0xff, then wraps around to 0x01. The MCUFAL count is also shown in the Fr Err field. |
FEFAL |
Far End Frame Alignment Loss (FEFAL). A counter of the number of changes the MCU detects in the endpoint’s a-bit (A-OUT). The endpoint a-bit toggles when an endpoint gains or loses MCU framing. This counter starts with an initial value of 0x00, increments to 0xff, then wraps around to 0x01. |
Field |
Description |
|---|---|
VID |
Provides information about the type of video and frame rate the endpoint supports. vfmt — does not display if the endpoint has no video capability. Every value is blank if there is an active call or if this is an audio-only endpoint. Otherwise, values for this field include:
|
MISC |
The restrict field is one way for an endpoint to indicate that it is operating at 56 kbps per channel. Another way is the 56/64 command mode with restrict. An endpoint on a 56-kbps conference must send one or both of the 2 indications that they are operating at 56 kbps before they become a video source in a 56-kbps conference. If they signal either way that they are operating at 56 kbps in a 64- or 384-kbps conference, they are an audio-only source, but the MCU continues to send Selected Communication Mode (SCM) toward them when possible. A MISC capability of derestrict and a 56/64 command of derestrict together indicate that an endpoint is operating at 64 kbps. If either is restrict, the conference operates at 56 kbps. Other field values include:
|
XR |
Transfer rate capabilities are statement about the speeds at which the endpoint can operate over the current connection and operate a Px64 Multiplex. For a 384-kbps (H0) call, the endpoint sends its capabilities to indicate 384-kbps support, which displays as 384. On a 336-kbps call, the endpoint must signal 384-kbps support. If an endpoint does not indicate support for 384 kbps on a 384-/ 336-kbps conference, the MCU provides Audio Only Communications Mode (ACOM). For a 2B conference, the MCU sets the rate to 2x64, expecting the endpoints to do likewise (64x2 is displayed; if this is not displayed, there is no 64x2 capability). Endpoints may occasionally take 2x64 (or the current channel rate: 384, 768, 1472, 1536) out of their capability. This is Mode 0 forcing and is part of normal procedures. The MCU will provide AOCM if the endpoint does not signal support matching the configuration of the conference. |
AUD |
The audio fields are statements of the audio protocols that the endpoint supports. 711m and 711aare PCM (G.711) and support Mu and A-law, respectively, and at least one is required of endpoints. The g728 field indicates whether G.728 is supported (LB_CELP). This value depends upon the type of the endpoint and how that endpoint is currently configured. The g722_48 field indicates endpoint support for G.722 (7 kHz) at both 48 and 56 kbps. Therefore, g722_48 indicates that the endpoint supports G.722 audio at both rates. The g722_64 field indicates endpoint support for G.722 at 64 kbps in an unframed (not supported by the MCU) mode. |
LSD |
The LSD fields indicate the capabilities for Low Speed Data conferencing. |
HSD |
The HSD fields indicate the capabilities for High speed Data conferencing. |
MLP |
The MLP fields indicate the capabilities for Multi Layer Protocol Data capabilities. |
HMLP |
The HMLP fields indicate the conference’s capability for High Speed MLP data conferencing. |
Field |
Description |
|---|---|
Join Count |
Shows the number of times this endpoint joined this conference during this conference session. This counter starts with 0, can increment to 64, and wraps around back to 1. |
Field |
Description |
|---|---|
Dial-Out Number |
The actual numbers that are dialed out by the administered connections for each channel in the call. Note that the dial Out #1 and #2 on page 1 of the forms display the DCP endpoint number. This is particularly useful with bonding dial-out calls. |
Connection State |
Indicates the current call state of the AC. The following are connection states associated with dial-out ACs:
|
Retry Count |
Number of retries have been attempted for this AC during this join attempt. This field does not clear when the AC connects. This field clears when a new join attempt is made via a Redial feature. Note that this is different from the Join Count which counts the number of times the channel joined the conference during this conference session. |
Failure Cause |
ISDN or CPTR cause value (values lower than 0x7f) recorded when the last dial out call was dropped. Values above 0x7f are generated internally. The following table lists all possible failure cause values displayed by this field and its associated description. This value is logged in the error log and is displayed with display errors. Err Type is displayed as a decimal. |
Failure Causes |
Description |
|---|---|
0x00 (0t0) |
Not applicable |
0x01 (0t1) |
Incorrect destination address |
0x02 (0t2) |
Reason unknown |
0x06 (0t6) |
Reason unknown |
0x10 (0t16) |
Normal call clearing |
0x11 (0t17) |
Endpoint not available |
0x12 (0t18) |
ISDN timer expired |
0x15 (0t21) |
Reason unknown |
0x12 (0t22) |
Destination address changed |
0x1C (0t28) |
Bad destination or access denied |
0x1D (0t29) |
Access denied |
0x1F (0t31) |
Reason unknown |
0x22 (0t34) |
Trunks unavailable |
0x26 (0t38) |
Temporary or facility failure |
0x29 (0t41) |
Temporary or facility failure |
0x2A (0t42) |
Resources unavailable |
0x2C (0t44) |
Resources unavailable |
0x32 (0t50) |
Access denied |
0x34 (0t52) |
Access denied |
0x36 (0t54) |
Access denied |
0x3A (0t58) |
Resources unavailable |
0x41 (0t65) |
Required capability not implemented |
0x42 (0t66) |
Required capability not implemented |
0x45 (0t69) |
Required capability not implemented |
0x51 (0t81) |
ISDN protocol error |
0x52 (0t82) |
Required capability not implemented |
0x58 (0t88) |
Incorrect destination number |
0x60 (0t96) |
ISDN protocol error |
0x61 (0t97) |
ISDN protocol error |
0x62 (0t98) |
ISDN protocol error |
0x64 (0t100) |
ISDN protocol error |
0x66 (0t102) |
ISDN timer expired |
0x7f (0t127) |
Reason unknown |
0xC2 (0t194) |
Ring no answer |
0xC8 (0t200) |
Hi and dry – no feedback detected |
0xC9 (0t201) |
Cascade link administered wrong |
0xCA (0t202) |
CPTR not available to detect failure |