Native Name Scripts

N/A, or on a Unicode-enabled station, the script used for the native name of the station:

0x plus the hex value of the script tag, and up to 7 language acronyms.

Display Message Scripts

N/A, or on a Unicode-enabled station, the script used for the display language of the station:

0x plus the hex value of the script tag, and up to 7 language acronyms.

Station Supported Scripts

N/A, or on a Unicode-enabled station, the script supported by the telephone:

0x plus the hex value of the script tag based on the scripts supported by Unicode capable endpoints, and up to 7 language acronyms.

Call Control Signaling — Call Control Signaling fields display the information for both endpoints when an IP telephone and IP soft phone are in service on the same extension simultaneously (shared-control).

Switch-End IP Signaling Loc

The procor serving the switch end of the IP signaling link. The port number is always 17 for the ethernet port of the procor. This field is blank for an unregistered H.323 station.

H.245 Port

The procor port serving the H.245 signaling link. The port number is 17 for the ethernet port. This field is blank for an unregistered H.323 station, a VPhone, or when H.245 tunneling in Q.931 is used.

Switch-end: IP Address and Port

Switch-end Q.931 (H.323 station) or CCMS (IP SoftPhone) IP signaling address and IP port. IP Port has a decimal value 0-65535. This field is blank for an unregistered H.323 station.

V4 Set-End: IP address and Port

Set-end IPv4 IP signaling address and IP port. IP port is a decimal value 0-65535.

V6 Set-End: IP address and Port

Set-end IPv6 IP signaling address and IP port. IP port is a decimal value 0-65535.

Node Name (for Call Control)

Label administered for an IP address.

Region (for Call Control)

A number given to a set of IP addresses to indicate they have a common set of characteristics.

H.245 Near

Switch-end H.245 IP signaling address and TCP/IP port. IP Port is 0-65535. This field is blank for IP SoftPhone endpoints, endpoints using Q.931 tunneling of H.245, and unregistered or inactive H.323 stations.

H.245 Set

Set-end H.245 IP signaling address and IP Port. IP Port is 0-65535. This field is blank for IP SoftPhone endpoints, endpoints using Q.931 tunneling of H.245, and unregistered or inactive H.323 stations.

xxxxxxx Audio

The type of audio active for the station. xxxxxxxx is one of these values: G.711-MU, G711-A, G.729A, G.723.1-6.3, G.723.1-5.3, PCM, 711-MU, 711-A, 729, 729A, 729B, 729-AB, or 723.1-5.3/6.3.

• PCM - the station is a telecommuter IP softphone configuration with call-back audio

• blank - no audio path is present

Port/Shared Port

The physical port used to provide audio path for the endpoint. The port represents a media gateway or media server port for H.323 stations, or for stations using a H.323 endpoint for audio.

An idle IP SoftPhone or H.323 station with an as-needed service link shows no audio port.

Blank — stations with no established audio path, or for telecommuter stations.

Other-end IP Addr and Port

Other-end IP audio address and IP port. Port is a decimal value 0–65535.

This field is blank for an idle station with no audio link, or for a telecommuter IP SoftPhone with circuit-switched audio link.

Set-end IP Addr and Port

Set-end IP audio address and IP port. Port is a decimal value 0–65535.

This field is blank for an idle station with no audio link, or for a telecommuter IP SoftPhone with circuit-switched audio link.

Node Name

Label administered for an IP address.

Network Region

A number given to a set of IP addresses to indicate they have a common set of characteristics.

Audio Connection Type

Audio codec selected.

• ip-tdm

• ip hairpin

• ip direct

• ip-idle

• blank — audio is carried directly to service link port

MAC Address

The Media Access Control (MAC) address received from the telephone when the telephone registers. This field is displayed in the second column of the screen when the Shared Port field is populated.

• not available: the telephone registers but is unable to send a MAC address

• blank: the telephone is not registered.

Product ID and Release

Identifier submitted by the endpoint during registration, and the release number of the endpoint that is provided to the gatekeeper upon registration. This field is displayed only for Avaya or Lucent products.

This field is displayed in the second column of the screen when the Shared Port field is populated. Value is one of the 30 enabled product IDs administered on the system-parameters customer-options screen, including:

• IP_Tel - IP Telephone

• IP_Soft - IP Softphone

• IP_eCons - An IP soft console

• IP_Agent - An IP soft agent telephone

• IP_ROMax - A remote office telephone

H.245 Tunneled in Q.931

y — H.245 is contained within Q.931, and H.245 fields are not displayed.

Does not apply to IP SoftPhone endpoints.

This field is displayed in the second column of the screen when the Shared Port field is populated.

Registration Status

Identifies the registration and authentication status of the IP endpoint. An unregistered IP SoftPhone cannot be identified as an IP endpoint. This field is displayed in the second column of the screen when the Shared Port field is populated.

• unregistered (H.323 station only) — the endpoint is unregistered

• registered-not-authenticated (H.323 station only) — the endpoint is registered, but has not been authenticated (the station is disallowed from making or receiving calls)

• authenticated-not-registered (H.323 station only) — the endpoint has been authorized (by the associated IP SoftPhone), but is not yet registered

• registered-authenticated — the endpoint is registered and authenticated (for example, an IP station that is able to make calls)

• pending-unregistration — the endpoint is unregistered, but critical internal data structures have not yet been updated

MAC Address

The Media Access Control (MAC) address received from the telephone when the telephone registers. This field is displayed in the second column of the screen when the Shared Port field is populated.

• not available - the telephone registers but is unable to send a MAC address

• blank - the telephone is not registered.

Authentication Type

When you register the stations with security profile H323TLS, status station shows Authentication Type as TLS.

Native NAT Address

Specifies the network address translation (NAT) IP address of the endpoint when a network device provides the network address translation function for the endpoint. The network device provides the NAT address of the endpoint at the time of registration. The field is blank if the NAT address is not known.

This field is displayed in the second column of the screen when the Shared Port field is populated.

ALG-NAT WAN IP Address

This field is populated only when a special application turned on.

Media Encryption

aes indicates Advanced Encryption Standard encryption, the standard used by U.S. government to protect sensitive (unclassified) information. Reduces circuit-switched to IP call capacity by 25%.

aea indicates Avaya Encryption Algorithm. Not as secure as AES.

none indicates an unencrypted media stream.

Main

Main is the phone which did an ordinary H.323 registration. This phone did not register in shared control mode.

Shared Control Ports

Shared Control ports register more than one H.323 endpoint to the same Communication Manager extension number. Usually the endpoints are a desk phone and a softphone, but they can include an AES application. 

Node Name

Node name is a label administered for an IP address.

Region

Region is a bunch of IP destinations that have a lot in common with each other.

Grp

Hunt Group number

Mod

ACD Work Mode

On ACD Call

Whether the agent is on an ACD call (y/n)

Occupancy

Occupancy of the agent logged in at the specified station

Average Jitter Last Ten Seconds # - more than 255 ms

The average jitter in received packets from the last ten one-second intervals.

# — maximum (100%) packet loss per second during the one-second interval.

Packet Loss per Second Last Ten Seconds * - 100% loss

The 10 recent one-second samples of the lost packet information for the requested endpoint.

* — maximum (100%) packet loss per second during the one-second interval. * is displayed when silence suppression is y on the ip-codec-set screen, or when packet loss = 100%.

Out of Order Count

A count of the number of out-of-order packets detected during the current connection.

SSRC Change for Call

The number of SSRC changes occurring during the current connection.

Last Rx Sequence No.

Last received data packet sequence number.

Last Tx Sequence No.

Last transmitted data packet sequence number.

Echo Return Loss

Loss of the echo signal, relative to the transmitted signal, due to the PSTN network including the hybrid.

Bulk Delay

Delay offset of the echo relative to the original signal.

ERL Enhancement

Loss introduced by the echo canceller. This is the measure of the effectiveness of the echo canceller.

Summary

Worst Case this Call

Jitter: the worst-case, 1-second jitter (ms) experienced during the current connection.

Packet Loss: the worst-case, 1-second packet loss experienced during the current connection.

Average this Call

Jitter: the average jitter for the current connection (the running average of all the 1-second intervals during the connection.

Packet Loss: the average packet loss number for the current connection (running average of all the 1-second intervals experienced during the connection.

Current Buffer Size

The current jitter buffer size.

src port

The port address of the statused station.

MP

The physical port location of the media processing media module.

The audio stream passes through a media processing media module (either a Medpro or a VoIP module on a gateway) when direct IP-IP audio connections are disabled or the connection cannot be direct for other reasons (for example, the call requires a codec conversion).

HP

Hairpinning.

y is displayed when the audio stream is handled entirely on the media processing media module. The audio connection does not require more extensive processing (for example, some codec conversion), and does not use TDM bus resources.

ip-start

The IP address of one end of a direct connection.

ip-end

The IP address of the other end of a direct connection.

audio

Type of audio codec active for the connection.

G.711-MU, G711-A, G.729A, G.723.1-6.3, G.723.1-5.3, PCM, 711-MU, 711-A, 729, 729A, 729B, 729-AB, or 723.1-5.3/6.3.

encryption

Type of media encryption as entered on the ip-codec-set screen.

aes — Advanced Encryption Standard encryption, standard used by U.S. government to protect sensitive (unclassified) information. Reduces circuit-switched to IP call capacity by 25%.

aea — Avaya Encryption Algorithm. Not as secure as AES.

none — An unencrypted media stream.

ss

on/off

Indicates whether silence suppression is active on this audio stream.

pkt

Size of the packet carrying the audio.

dst port

The port address of one of the other parties to which the statused station has a connection on this call.

src port

port number

TN Code

The media processor board code used for the call.

Board Loc

The carrier/slot location of the media processor for which data is being reported.

Codec

The codec used for the call.

Encryption

The type of media encryption used on the call (for example, AES, AEA, SRTP 1, and so on.

DSP Number

The number of the DSP on the media processor board used for the call.

Endpoint ID

The endpoint ID assigned for the call.

UDP Port

The UDP port used by the media gateway or media server for the call.

Called Number

The number of the endpoint which received the call (far end).

Dst Net Reg

The network region where the destination media gateway or media server is located.

Far-End IP Addr

IP address of the device on the far end of the call (called party).

Echo Canc

Indicates whether the echo cancellation is on/off for the call.

Echo Tail (ms)

The tail length of the echo canceller used for the call.

0 — implies that a different echo canceller was used than the one on the media processor.

Silence Suppression

Indicates whether Voice Activation Detection (VAD) is used for the call.

Comfort Noise Gen

Indicates whether CNG is being used for the call.

Data Call/Type

Indicates whether the call is a data call.

If y (yes), include type of data call (for example, FAX, Modem, Clear Channel, TTY, Fax-PT (pass-thru), Mod-PT, TTY-PT).

For example, Data Call/Type: y/T.38 FAX

Threshold Exceptions

A total number of thresholds that are exceeded for the call when the data was requested.

Packet Size (ms)

The size for each steam of data for the associated call, measured in milliseconds.

% Packet Loss

The amount of packet loss occurred for the call when the data was requested.

Peak Packet Loss (%)

The peak packet loss recorded for the call.

Jitter Buffer Size (ms)

The size of the jitter buffer used for the call, measured in milliseconds.

Jitter Buffer Overruns

A number of jitter buffer overruns occurred for the call.

Overruns occur when too many packets arrive into the jitter buffer very quickly, causing the jitter buffer to fill up. When it happens, the jitter buffer is unable to handle additional traffic/packets. If the number of overruns exceeds 99, the value in this field is 99+.

Jitter Buffer Underruns

A number of jitter buffer underruns occurred for the call.

When the arrival time of packets goes beyond the size of the jitter butter, the jitter buffer underrun occurs which results in silence until there are additional packets in the jitter buffer to process. If the number of underruns exceeds 99, the value in this field is 99+.

Average Jitter (ms)

The average amount of jitter recorded for the call over a 10-second reporting interval, measured in milliseconds.

Peak Jitter (ms)

The peak amount of jitter recorded for the call, measured in milliseconds.

Avg RT Delay (ms)

The average round trip delay of packets, measured in milliseconds.

Peak RT Delay (ms)

The peak round trip delay recorded for the call, measured in milliseconds.