Current System Memory Configuration

The platform on which the translations were saved. Can also be unknown if no flash card is present or translations made on old load. This is important because platforms are not always compatible.

Standard or Extra Large = translations are saved on CM 4.0 or later.

Anything other than Standard or Extra Large = translations were saved on a pre-CM4.0 system.

AAR/ARS

AAR/ARS Patterns

The number of route patterns. For more information about AAR/ARS Pattern, see Administering Avaya Aura® Communication Manager.

Inserted Digit Strings

The number of 12-digit strings inserted and available for AAR/ARS preferences. For more information, see Administering Avaya Aura® Communication Manager.

AAR/ARS Analysis Entries

The number of entries in ARS, AAR and Dial Plan Analysis forms (combined)

AAR/ARS Conversion Entries

The number of entries in ARS and AAR Digit Conversion forms (combined)

Toll Analysis Entries

The number of entries in Toll Analysis form

Digit Nodes (contributes to Percent Full)

Building blocks used for storing entries in ARS, AAR, Dial Plan, Toll and Calltype Analysis and Digit Conversion forms

Short Digit Nodes (contributes to Percent Full)

Building blocks used for storing entries in ARS, AAR, Dial Plan, Toll and Calltype Analysis and Digit Conversion forms

ABBREVIATED DIALING (AD)

AD Entries Per System

The number of abbreviated dialing entries for both group and personal lists.

AD Personal Lists Per System

The number of abbreviated dialing personal lists. For more information about AD Personal Lists Per System, see Administering Avaya Aura® Communication Manager.

Adjunct Switch Application Interface (ASAI)

Active Controlling Associations

The number of station domain controls that ASAI adjuncts can request.

Notification Requests

The number of requests ASAI can make to monitor call activity at a split or VDN.

Simultaneous Active Adjunct Controlled Calls

n goThe number of calls that can be controlled by ASAI adjuncts.

ATTENDANT SERVICE

Attendant Positions

The number of administered attendants.

Queue Length

A real-time snapshot of the number of calls waiting for attendant service.

Queue/Call Status Buttons

The number of attendant queue status buttons administered on stations. The two types of queue status buttons are:

• atd-qcalls (ATD - Queue Calls)

• atd-qtime (ATD - Queue Time)

Authorization Codes

The number of authorization codes used for security purposes. For more information about Authorization codes, see Administering Avaya Aura® Communication Manager.

BASIC CALL MANAGEMENT SYSTEM (BCMS)

BCMS Measured Agents

The number of agents the Basic Call Management System (BCMS) is measuring.

BCMS Measured ACD Members

The number of ACD members BCMS is measuring.

BCMS Measured Splits/Skills

The number of hunt groups BCMS is measuring.

BCMS Measured VDNs

The number of vector directory numbers BCMS is measuring.

CALL COVERAGE

Coverage Answer Groups

The number of coverage answer groups. For more information about Coverage Answer Groups, see Administering Avaya Aura® Communication Manager.

Coverage Answer Group Members

The number of members in all coverage answer groups.

Coverage Paths

The number of administered coverage paths. For more information about Coverage Answer Group Members, see Administering Avaya Aura® Communication Manager.

Call Pickup Groups

The number of administered call pickup groups. For more information about Call Pickup Groups see Administering Avaya Aura® Communication Manager.

Call Records

The maximum number of active calls at a given time.

CALL VECTORING/CALL PROMPTING

Total Vector Directory Numbers

The number of system VDNs. See Avaya Aura® Call Center Release 4.01 Call Vectoring and Expert Agent Selection (EAS) Guide.

Meet-me Conference VDNs per system

The number of vector directory numbers for the meet-me conference feature.

Maximum Number of Expanded Meet-me Conf. Ports

License-file based value for the number of Expanded Meet-me Conference ports. The maximum value for this field is 300.

Total Vectors Per System

The number of vectors per system. See Avaya Aura® Call Center Release 4.01 Call Vectoring and Expert Agent Selection (EAS) Guide.

Meet-me Conference vectors per System

The number of vectors for the meet-me conference feature.

BSR Application - Location Pairs Per System

The number of mappings administered in a multisite network. The maximum number of application-location pairs per system is 2560. For example, for a network of 10 locations, you can assign up to 256 applications. With 20 locations, you can assign up to 128 applications. See Avaya Aura® Call Center Release 4.01 Call Vectoring and Expert Agent Selection (EAS) Guide.

Background BSR Poll VDNs

The number of BBP VDNs associated with the BSR polling

Vector Comment Steps (non-blank)

The total number of available, used and system vector steps that can have non-blank comments

Policy Routing Tables

The number of PRTs that can be defined

Policy Routing Points

The number of PRTs x Number of VDNs defined as destination

DATA PARAMETERS

Administered Connections

The number of connections between two access or data endpoints. For more information about Administered Connections, see Administering Avaya Aura® Communication Manager.

Alphanumeric Dialing Entries

For more information, see Administering Avaya Aura® Communication Manager.

DIAL PLAN

Extensions

This includes stations, data endpoints, hunt groups, announcements, TEGs, VDNs, common shared extensions, and code calling IDs.

Miscellaneous Extensions

Anything that is not a station, trunk, data module, or attendant. This includes, but is not limited to, PCOL groups, common shared extensions, access endpoints, administered TSCs, code calling IDs, VDNs, LDNs, hunt groups, announcements, and TEGs.

Calltype Analysis Entries

The number of entries in Calltype Analysis form

UDP Extension Records

The number of 4-digit or 5-digit extension numbers that a user can use to call from one PBX to another.

UDP Digit Nodes

Building blocks used for storing entries in Uniform Dial Plan form

UDP Short Digit Nodes

Building blocks used for storing entries in Uniform Dial Plan form

Digital Data Endpoints

The number of digital serial communication devices that enable the asynchronous transfer of data. This also includes the number of analog adjuncts.

Facility Busy Indicators

The number of visual indicators of the busy/idle status of any trunk group, hunt group member, or station user. For more information see Administering Avaya Aura® Communication Manager.

HUNT GROUPS, SPLITS, OR SKILLS

Groups/Splits/Skills

The number of ACD hunt groups.

Administered Logical Agents

The number of logical agents administered. Applicable to systems with Expert Agent Selection.

Administered Logical Agent-Skill Pairs

The number of logical agent-skill pairs that are administered.

Logged-In ACD Agents

A real-time field displaying the number of agents actually logged in. For example, if an agent is logged into 4 skills (and there are no other agents), then the Logged-In ACD Agents field is 1 and the Group Members Per System field is 4.

Logged-In Advocate Agents

The number of Advocate agents that are currently logged in.

Logged-In IP Softphone Agents

The number of IP Softphone agents that are currently logged in.

Logged-In SIP EAS Agents

The number of available and used number of ACD agents logged in using the SIP endpoint.

Group Members Per System

The number of agent/group pairs.

CMS Measured ACD Members

The number of agent pairs being measured by CMS.

Dynamic Queue Slots Per System

The number of hunt group queue positions being used. The system pool of queue slots is dynamically assigned as needed. All calls can be queued.

Queue/Call Status Buttons

The number of hunt group queue status buttons administered on stations. There are four types of queue status buttons; attendants use the last two queue status buttons:

• q-calls (Queue Calls)

• q-time (Queue Time)

• atd-qcalls (ATD - Queue Calls)

• atd-qtime (ATD - Queue Time)

Intercom Groups Per System

The number of intercom groups set up within your organization.

Modem Pool Groups Per System

The number of modem pool groups. For more information about Modem Pool Groups Per System, see Administering Avaya Aura® Communication Manager.

Personal CO Line (PCOL) Trunk Groups

The number of PCOL trunk groups. For more information about Personal CO Line (PCOL) Trunk Groups, see Administering Avaya Aura® Communication Manager.

RECORDED ANNOUNCEMENTS/MUSIC/AUDIO SOURCES

Analog Queue Slots

The number of available and used queue slots that can be or have been assigned to analog line port or aux trunk connected announcement hardware for queuing up calls when the port is busy.

Administered Announcement Files

The total number of available and used extensions for announcement / audio sources that can or have been assigned.

Media Gateway VAL Sources

The current usage, license limit, and available capacity associated with the “Maximum Media Gateway VAL Sources” license feature.

TEMPORARY SIGNALLING CONNECTIONS (TSC)

Administered TSCs

The total number of available and used ISDN administered or fixed Temporary Signaling Connections that can or have been assigned.

NCA-TSC Calls

The number of available and used Non Call Associated Temporary Signaling Connections that can or have been assigned.

REMOTE MESSAGE WAITING LAMPS (aut-msg-wt and Message Lamp Ext for other stations

Automatic Message Waiting Count

The total number of Automatic Message Waiting buttons and Message Lamp extensions that are administered for stations. In this total, the system does not include the extensions that are identical to the station extensions.

Used

Indicates the number of current active VoIP channels, which is the number of licenses currently used on active media connections.

Available

Indicates the difference between the license limit and the number of licenses in use. The field specifies the number of additional Avaya Aura® Media Server (MS) VoIP, which can be used as active media channels.

License Limit

Indicates the number of licenses purchased according to the Communication Manager license file.

Field

Description

TRUNKS

DS1 Media Modules

The number of assigned DS1 media modules.

DS1 With Echo Cancellation

The number of DS1 media modules that can have echo cancellation.

ICHT For ISDN/SIP Trunks

The number of Incoming Call Handling Table (ICHT) entries administered for trunk groups.

ISDN CBC Service Selection Trunks

The number of call-by-call trunk groups.

Trunk Groups

The number of trunk groups administered.

Trunk Ports

The number of trunk ports administered.

H.323 Trunks (included in Trunk ports’)

The number of administered H.323 Office trunks.

Remote Office Trunks (included in ‘Trunk ports’)

The number of administered Remote Office trunks.

SBS Trunks (included in ‘Trunk ports’)

The number of administered SBS (Separation of Bearer and Signaling) trunks.

SIP Trunks (included in Trunk ports’)

The number of administered SIP trunks.

Ad-hoc Video Conferencing Ports

The number of ad-hoc ports configured for the system.

VOICE TERMINALS

Station Button Memory (units)

The percentage of memory being consumed by every administered button.

Team Button / Monitored stations

The number of team button assignments. Team buttons are used to monitor members of a team of stations, functional between one Communication Manager server and the Tenovis 155 hardware platform.

Customized Button Labels

The percentage of the Customized Labels available on the currently used system.

Station Records

The number of resources being used by regular stations, announcements, and music on hold.

Stations (includes BRI stations)

The number of voice terminals.

Station Records Used by TTI (Not Shared)

TTI ports that are administered by the system when TTI is activated on the Feature-Related System-Parameters screen (change system-parameters features). The ports provide dial-tone to the unadministered physical station attached to the physical port location.

Station Records Used by TTI (Shared)

Ports that are shared with AWOH stations. The ports are administered by the system when is TTI activated on the Feature-Related System-Parameters screen (change system-parameters features). The ports provide dial-tone to the unadministered physical station attached to the physical port location.

Stations (includes BRI stations)

The number of voice terminals.

Stations With Port

The number of connected voice terminals (stations with specific administered ports).

Stations Without Port

The number of voice terminals not having an administered port, such as AWOH.

Other Stations

The number of ports used as conversion resources, agent login ID, MASI, and analog announcements.

TTI Ports

The number of ports assigned by TTI features.

Auto Moves Stations

The number of stations available to move using ACTR.

Administered IP SoftPhones

The number of the currently administered IP soft phones.

Video Capable Stations

The current number of simultaneously administered video capable H.323 stations.

Video Capable IP Softphones

The number of the currently administered video-capable IP soft phones.

ISDN-BRI Endpoint and Trunk Ports

The number of ISDN-BRI ports.

TOTAL LICENSED CAPACITY

Station and Trunk Ports

The number of subscribed ports in the system.

Station Capacity

SBS Stations

The number of extensions administered as SBS (Separation of Bearer and Signaling).

Radio Controllers

The number of subscribed Radio Controller media modules.

Wireless Terminals

The number of subscribed wireless terminals.

XMOBILE Stations

The number of X-station mobility (XMOBILE) stations.

EC500

The number of Avaya Extension to Cellular (EC500) ports.

ISDN DECT

The number of ISDN-based DECT X-Mobile stations.

IP DECT

The number of IP-based DECT X-Mobile stations.

PHS

The number of PHS ports.

Off-PBX Telephone - EC500

Usage of the EC500 application (AvayaExtension to Cellular)

Off-PBX Telephone - OPS

Usage of the OPS application (Off-PBX Station, supporting non-native endpoints)

Off-PBX Telephone - PBFMC

Usage of the Public Fixed Mobile Convergence (PBFMC) application.

Off-PBX Telephone - PVFMC

Usage of the Private Fixed Mobile Convergence (PVFMC) application.

Off-PBX Telephone - SCCAN

Usage of the Seamless Converged Communications Across Network (SCCAN) application.

Survivable Processor Capacity

Usage of the total number of Survivable Core Servers and Survivable Remote Servers administered on the system.

System Limit (units)

Administered Applications (%)

Usage of application memory and mapping memory by Administered Applications

Enterprise Mobility User (%)

Usage of application memory and mapping memory by EMU

Acquired Shared Mappings (%)

Usage of application memory and mapping memory by Acquired Shared Mappings

one-X server Mappings (%)

Field

Description

CONCURRENT USAGE COUNTS

IP Stations

The number of IP stations.

IP Stations in TTI State

The number of registered IP stations in the TTI state.

IP Attendant Consoles

The number of IP attendant consoles.

Remote Office Stations

The number of remote office stations.

Unauthorized H.323 Stations

The number of H.323 station types that do not authenticate with Communication Manager.

AES Server Licensed IP Stations

The number of IP stations registered to the switch through the Application Enablement Services (AES) servers and using AES licenses.

IP PORT USAGE COUNTS

Total IP station ports

The number of ports for IP stations. The total number of IP station ports are calculated using the following fields:

• Administered IP Stations and Attendants

• Softphone Enabled on Station Form

• Unnamed Registrations (TTI IP phones)

Administered IP Stations and Attendants

The number of ports administered with IP stations and attendants.

Softphone Enabled on Station Form

Double the number of stations that have the IP Softphone field enabled on the station forms.

Unnamed Registrations (TTI IP phones)

The number of IP ports used by H.323 phones that are registered without an extension.

ID

Product identifier from the license file

• AgentSC =

• IP_API_A =

• IP_Agent = IP agents

• IP_NonAgt =

• IP_Phone = IP phones

• IP_ROMax = R300 remote office phones

• IP_Soft = IP Softphones

• IP_Supv =

• IP_eCons = IP Softconsole

• oneX_Comm =

Rel

Release number of IP endpoint. A blank implies any release.

Used

The number of products registered

Avail.

The number of products available for registration

System Limit

Registration limit

CURRENT SYSTEM INFORMATION

Software Load

The current software load on which the system is running.

Memory Configuration

The system platform.

Offer Category

The system’s offer category.

LAST TRANSLATION LOADED INFORMATION

Software Load

The software load translations saved before upgrade or reboot. Can also be unknown/no trans if no flash card is present. Also, if load translations were upgraded from one before to G3V4 load 71 or early G3V5 loads, unknown/no trans displays.

Memory Configuration

The platform on which the translations were saved. Can also be unknown if no flash card is present or translations made on old load. This is important because platforms are not always compatible. Standard or Extra Large = translations are saved on CM 4.0 or later. Anything other than Standard or Extra Large = translations were saved on a pre-CM4.0 system.

Offer Category

The offer category that was set when the last save translation was done before upgrade or reboot. Can also be unknown if no flash card is present or translations made on old load.

Platform

A number (identifier) indicating the platform the customer is using.

H.323 Stations via TLS

Communication Manager capacity for H.323 station support for desk phones is:

• Large CM Platform- 2000 encrypted channels

• Medium CM Platform- 1000 encrypted channels

• Small CM Platform (Avaya Solutions Platform S8300)- 160 encrypted channels